39 products
PEI Airtech Sport Medicine Boots
Regular price
Dhs. 300.00
Air-Tech Sports Medicine Boots have been a best seller from the Premier Equine factory for many years.
Made from specialised Air-Tech ventilated neoprene the boots are highly breathable, minimising the chance of your horses legs overheating. Velcro wrap-around straps make the boots easier to use & remove and contribute to the contouring action of the boot. A shockproof layer protects the leg against brushing or impact from strikes.
A quick and easy alternative to bandaging your horse with added, complete leg protection.
Featuring a moisture wicking jersey lining that aids quick drying and has a soft hand feel, ideal for horses with sensitive skin.
Sports boots are anatomically designed and come recommended by vets for the purpose of supporting all major tendons and ligaments in your horse's legs. Jersey stretch binding has been incorporated that stretches with the boot for unrestricted adjustment.
Used by professionals in all sorts of disciplines including dressage trainers and riders, event riders, racehorse trainers, polo players, carriage drivers and stunt riders. The outer loop back tricot is durable, easy to wash and allows for custom fitting.
These Air-Tech Sports Medicine Boots have been carefully hand packaged in a complimentary, reusable zip-fastened storage bag to keep your tack room tidy when not in use and for easy carrying.
Sports Boots Key features...
- Made from Air-Tech ventilated neoprene
- Features a shockproof layer
- Strong, secure wrap-around Velcro straps
- Tendon support
- Fetlock support
- Ligament support
- Suspensory support
- Recommended by vets for support purposes
- Quicker bandage alternative
- Can be used for multiple disciplines
- Sold in pairs
- Can be used on both front and hind legs
Care/Washing instructions...
First remove hair & dried sweat with soft to medium brisle brush. Then ensure all fastenings are closed and machine wash at 30º using non-bio liquid. We recommend washing inside our 'Horse Boots Wash Bag'. Dry naturally away from direct heat sources.
These boots look great and match up nicely with our selection of Dressage Saddle Pads or pads for other disciplines and a pair of Over Reach Boots for over reach protection.
For the ideal sizes, please refer to the handy size guide and measure your horse or pony:
The size guide is available in the product images. Due to popular demand, these items can take up to 3-5 days to be delivered.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Kevlar Techno-Wool Tendon Boots (Black)
Regular price
Dhs. 475.00
These luxurious Techno Wool lined tendon boots combine comfort with high performance Kevlar and Airtechnology materials. The double density outer shell is shaped to contour the horse’s leg, creating a close fit for maximum protection without interference. Around the back of the tendon and around the fetlock we have lined our double density shell with Kevlar and shockproof materials to help protect against knocks or strikes. Flex Tech zones have been incorporated for unrestricted movement.
Airtechnology silicone ventilation vents ensure breathability whilst the luxuriously soft Techno Wool lining is suitable for horses with sensitive skin as it helps prevent rubbing and also evens out the pressure across the surface of the boot. Fully machine washable, these boots are perfect for jumping both at home and at competitions.
Techno-Wool Lined Tendon Boots:
- Kevlar and shockproof materials provide flexor tendon protection
- Airtechnology silicone double ventilation vents for breathability
- Flex tech zones for unrestricted movement
- Anatomically shaped, double density shell
- Luxury Techno Wool lining
- Elastic straps & quick release tips
- Sold in pairs
- Your Techno Wool Tendon Boots come inside a complimentary, reusable zip-
- fastened storage bag
These are fast moving items which could take 3-5 days to deliver.
Please measure your horse using the size guide below, to ensure the perfect fit:
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Kevlar Techno-Wool Tendon Boots (Grey)
Regular price
Dhs. 475.00
These luxurious Techno Wool lined tendon boots combine comfort with high performance Kevlar and Airtechnology materials. The double density outer shell is shaped to contour the horse’s leg, creating a close fit for maximum protection without interference. Around the back of the tendon and around the fetlock we have lined our double density shell with Kevlar and shockproof materials to help protect against knocks or strikes. Flex Tech zones have been incorporated for unrestricted movement.
Airtechnology silicone ventilation vents ensure breathability whilst the luxuriously soft Techno Wool lining is suitable for horses with sensitive skin as it helps prevent rubbing and also evens out the pressure across the surface of the boot. Fully machine washable, these boots are perfect for jumping both at home and at competitions.
Techno-Wool Lined Tendon Boots:
- Kevlar and shockproof materials provide flexor tendon protection
- Airtechnology silicone double ventilation vents for breathability
- Flex tech zones for unrestricted movement
- Anatomically shaped, double density shell
- Luxury Techno Wool lining
- Elastic straps & quick release tips
- Sold in pairs
- Your Techno Wool Tendon Boots come inside a complimentary, reusable zip-
- fastened storage bag
These are fast moving items which could take 3-5 days to deliver.
Please measure your horse using the size guide below, to ensure the perfect fit:
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Kevlar Techno-Wool Tendon Boots (White)
Regular price
Dhs. 475.00
These luxurious Techno Wool lined tendon boots combine comfort with high performance Kevlar and Airtechnology materials. The double density outer shell is shaped to contour the horse’s leg, creating a close fit for maximum protection without interference. Around the back of the tendon and around the fetlock we have lined our double density shell with Kevlar and shockproof materials to help protect against knocks or strikes. Flex Tech zones have been incorporated for unrestricted movement.
Airtechnology silicone ventilation vents ensure breathability whilst the luxuriously soft Techno Wool lining is suitable for horses with sensitive skin as it helps prevent rubbing and also evens out the pressure across the surface of the boot. Fully machine washable, these boots are perfect for jumping both at home and at competitions.
Techno-Wool Lined Tendon Boots:
- Kevlar and shockproof materials provide flexor tendon protection
- Airtechnology silicone double ventilation vents for breathability
- Flex tech zones for unrestricted movement
- Anatomically shaped, double density shell
- Luxury Techno Wool lining
- Elastic straps & quick release tips
- Sold in pairs
- Your Techno Wool Tendon Boots come inside a complimentary, reusable zip-
- fastened storage bag
These are fast moving items which could take 3-5 days to deliver.
Please measure your horse using the size guide below, to ensure the perfect fit:
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Kevlar Techno-Wool Tendon Boots (Brown)
Regular price
Dhs. 475.00
These luxurious Techno Wool lined tendon boots combine comfort with high performance Kevlar and Airtechnology materials. The double density outer shell is shaped to contour the horse’s leg, creating a close fit for maximum protection without interference. Around the back of the tendon and around the fetlock we have lined our double density shell with Kevlar and shockproof materials to help protect against knocks or strikes. Flex Tech zones have been incorporated for unrestricted movement.
Airtechnology silicone ventilation vents ensure breathability whilst the luxuriously soft Techno Wool lining is suitable for horses with sensitive skin as it helps prevent rubbing and also evens out the pressure across the surface of the boot. Fully machine washable, these boots are perfect for jumping both at home and at competitions.
Techno-Wool Lined Tendon Boots:
- Kevlar and shockproof materials provide flexor tendon protection
- Airtechnology silicone double ventilation vents for breathability
- Flex tech zones for unrestricted movement
- Anatomically shaped, double density shell
- Luxury Techno Wool lining
- Elastic straps & quick release tips
- Sold in pairs
- Your Techno Wool Tendon Boots come inside a complimentary, reusable zip-
- fastened storage bag
These are fast moving items which could take 3-5 days to deliver.
Please measure your horse using the size guide below, to ensure the perfect fit:
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Akoni 0g Original Turnout Rug (Green)
Regular price
Dhs. 695.00
If your horse is lucky enough to be turned out for long periods in the chilly UAE winter mornings or evenings, where there is quite a bit of humidity in the air, then this rug could be a perfect option. It is waterproof so is also suitable in case of light showers to keep horse dry and comfortable. This versatile rug offers lightweight protection during the cooler months. Made from 600D triple diamond weave polyester, the Akoni 0g Original turnout rug is durable, lightweight and breathable.
Reflective strips at the front and rear of the rug increase visibility in low light conditions and the extra high shoulder gusset allows for greater range of movement at the shoulder.
This no-fill (0g) lightweight turnout rug has no neck cover or neck cover attachments, making it the ideal turnout rug for horses that prefer a rug without a neck and also to prevent it from being too warm in our milder winters.
Your Akoni 0g Original Turnout Rug has been carefully hand packaged in a complimentary, reusable zip-fastened storage bag to keep your tack room tidy when not in use and for easy carrying.
Light Horse Blanket Key features:
- 600D diamond weave polyester outer
- 0g (no-fill) – lightweight
- Waterproof and breathable
- Extra high elasticated shoulder gusset (British design registration 4 010 772)
- Fleece wither pad
- Quick release chest clips
- Antibacterial and anti-static breathable polyester lining
- Deep cut and designed from the original “buster pattern”
- Reflective strips at front and rear of rug
- Cross surcingles, Self-righting, Stainless steel hardware, PVC coated tail strap, Detachable leg straps
- Dual purpose turnout rug – can be used outdoors and indoors
- Machine washable (30°), dry naturally
Please allow 3-5 days for delivery, use the size chart below to measure your horse and choose the correct size:
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Ionair Ceramic Therapy Rug
Regular price
Dhs. 975.00
The Ionair Ceramic Technology Rug is designed for pre-warm up aid and effective post exercise cool-down.
Ceramic minerals are embedded and infused within the fibres of the fabric, ensuring the ceramic benefits last for the lifetime of the rug and will not wash out.
We recommend using the Ionair Ceramic Technology Rug before exercise to help prepare the muscles for work, and after to help reduce lactic acid build up caused by exercise. The therapy delivery method means that the effectiveness of this product is significantly increased when used by horses who are in regular training.
Why use ceramic technology rugs? The following benefits have been reported:
Temperature regulation - Aids recovery of muscle fatigue - Re-energises muscles - Maintains circulation - Prevents chills - Removes toxins - Improved tissue oxygen supply - Can help to maintain the overall wellbeing of your horse.
The Pre-Order nature of this specialised rug simply means it will be ordered exclusively for you, and could take between 3-7 working days to arrive. Be sure to use our handy size guide below to measure your horse for the most appropriate fit:
WARNING do not use on the following...
- Open wounds
- During pregnancy (ladies)
- Mares in foal
- Near pacemakers
- ALWAYS remember if symptoms persist call your vet!
Machine Washable (30°C), Dry Naturally
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
