PEI Capriole Ladies Short Tail Dressage Jacket

PEI Anima Ladies Synthetic Tall Riding Boot (UK7, Wide)

Dhs. 585.00 Dhs. 290.00 Save Dhs. 295.00

The Anima tall riding boots are crafted from supple synthetic materials creating the appearance of traditional leather with much less maintenance. Engineered to perform, these ladies riding boots feature a textured inner calf which aids security of the lower leg with a soft-touch grip in the saddle.

The flexibility of the ankle is enhanced by an elastic lace field for improved freedom of movement. The ethically conscious synthetic lining of the boot creates a sleek, comfortable fit around the calf, and comfort for everyday use at home or in competition.

The rear zip is paired alongside two discreet elastic panels. This feature creates a custom-fit feel at an affordable price. The moulded rubber sole offers an enhanced cushioning system designed to reduce strain on the foot from the impact of walking, with targeted support in the heel, bridge, and ball of the foot, absorbing shock and providing lasting comfort.

Synthetic Outer
Synthetic Lining
Field Boot Design - Elasticated Laces
Round toe shape
Two discreet comfort fit elasticated panels
Rear spur rests
Premium YKK zip
Comfort insole
Moulded anti-slip sole
PE branded badge

Delivery Charges:

“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

PEI Anima Ladies Synthetic Tall Riding Boot (UK7, Wide)

PEI Milliania Ladies Full Seat Gel Competition Breeches (UK12)

Dhs. 410.00 Dhs. 275.00 Save Dhs. 135.00

Gorgeous rose-gold detailing on exquisite white competition breeches.

Trims curated in rose gold metallic tones contrast the luxe white palette exquisitely and crystal detailing over the pocket adds subtle sparkle.

Crafted in a technically advanced microfibre polyester the Millania boast exceptional fit and comfort for the rider. Engineered with a mid-weight full gel seat for security in the saddle these stylish ladies breeches offer a touch of class to your riding wardrobe.

A stylish breech which delivers a balance of neat styling and functional performance. The perfect full seat gel breech for competition.

Technical Details:

4-Way Stretch
Moisture Wicking
Breathable
Standard Rise
Full Gel Seat
5 x Belt Loops
2 x Front-zip Pockets
2 x Rear-zip Pockets
Machine Washable (30°)

Why not style with a pair of our performance Riding Boots or a lovely light-weight Riding Shirt.

Delivery Charges:

“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

PEI Milliania Ladies Full Seat Gel Competition Breeches (UK12)

PEI Levade Ladies Leather Dressage Boot - Grey

Dhs. 1,675.00

These exceptional long leather horse riding boots are crafted specifically for dressage from high-quality European and patent leather. The traditional knee-high length is embellished with patent leather around the outer calf and a metallic detailing at the knee. Offering a sophisticated appearance during everyday leisure riding, training, or competition use.

The Levade design allows for a close-contact, contoured fit which elongates the rider’s leg and offers flexibility around the ankle. Supple, textured leather is integrated into the inside of the calf; aiding grip in the saddle and soft-touch communication with the sides of the horse.

The freedom of movement that these long riding boots provide makes them perfect for use in dressage. The technology helps to provide stability in the lower leg position, allowing for concise leg aids and clear communication between you and your horse. A discreet elastic panel runs down the rear length of the boot towards the heel for a made-to-measure feel. A durable YKK zip sits along the front inside calf for a seamless appearance in the saddle, with an added leather press closure covering the zip pull and helping to protect your saddle from excessive wear or damage.

A subtle double spur rest adds security to the artificial aids. The handmade soles add a durable grip to these leather boots and the non-slip tread allows for secure footing on most outdoor equestrian surfaces and in the stirrup irons. The shock-absorbing cushioning system creates targeted support to the heel and arch of the rider's foot.

Premium grade leather
Textured leather on the inner calf for improved grip
Metallic detailing at the outer knee
Traditional dressage boot design
Discreet comfort fit elasticated stretch panel
Rear spur rests
Premium YKK zip on fron inner calf
Comfort insole
Press stud zip guard
Premium handmade sole
PE branded badge

Delivery Charges:

“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

PEI Levade Ladies Leather Dressage Boot - Grey

PEI Levade Ladies Leather Dressage Boot - Black

Dhs. 1,675.00

These exceptional long leather horse riding boots are crafted specifically for dressage from high-quality European and patent leather. The traditional knee-high length is embellished with patent leather around the outer calf and a metallic detailing at the knee. Offering a sophisticated appearance during everyday leisure riding, training, or competition use.

The Levade design allows for a close-contact, contoured fit which elongates the rider’s leg and offers flexibility around the ankle. Supple, textured leather is integrated into the inside of the calf; aiding grip in the saddle and soft-touch communication with the sides of the horse.

The freedom of movement that these long riding boots provide makes them perfect for use in dressage. The technology helps to provide stability in the lower leg position, allowing for concise leg aids and clear communication between you and your horse. A discreet elastic panel runs down the rear length of the boot towards the heel for a made-to-measure feel. A durable YKK zip sits along the front inside calf for a seamless appearance in the saddle, with an added leather press closure covering the zip pull and helping to protect your saddle from excessive wear or damage.

A subtle double spur rest adds security to the artificial aids. The handmade soles add a durable grip to these leather boots and the non-slip tread allows for secure footing on most outdoor equestrian surfaces and in the stirrup irons. The shock-absorbing cushioning system creates targeted support to the heel and arch of the rider's foot.

Premium grade leather
Textured leather on the inner calf for improved grip
Metallic detailing at the outer knee
Traditional dressage boot design
Discreet comfort fit elasticated stretch panel
Rear spur rests
Premium YKK zip on fron inner calf
Comfort insole
Press stud zip guard
Premium handmade sole
PE branded badge

Delivery Charges:

“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

PEI Levade Ladies Leather Dressage Boot - Black

PEI Bilancio Ladies Leather Field Tall Boot - Brown

Dhs. 1,200.00

These innovative ladies long leather riding boots are crafted from high-quality European leather, creating supple and comfortable wear from the first use. German Aniline leather has been integrated into the inside of the calf; aiding in the grip in the saddle and soft-touch communication with the sides of the horse.

The traditional knee-length cut of this tall riding boot creates a sleek look, perfect for use in dressage, jumping and eventing competitions; whilst the comfortable fit and easy-care properties allow for everyday leisure use. The technology incorporated in this design helps to encourage stability in the lower leg, allowing concise leg aids and clear communication between you and your horse.

The freedom of movement that these leather riding boots provide is enhanced by the elastic lace panel, which increases flexibility and comfort around the ankle area. A full-length rear zip and snap button closure provides the means for easy and convenient removal. The Bilancio design provides a close contact, sculpted fit that contours the calf comfortably due to the discreet elastic panel which is strategically placed along the length of the zip.

The smooth leather heel flap features an innovative double spur rest allowing for tailored technical placement and security of your spurs, enhancing the ability of the artificial aid. A traditional handmade sole adds a durable grip to these leather riding boots. The non-slip tread allows for secure footing on most outdoor equestrian surfaces and in the stirrup irons. The shock-absorbing cushioning system creates targeted support to the heel and arch of the rider's foot.

Premium grade leather
German Aniline leather on the inner calf
Premium grade perorate leather lining
Field boot design - elasticated laces
Round toe shape
Discreet comfort fit elasticated stretch panel
Contrast leather panelling and inner calf detailing
Rear spur rests
Premium YKK zip
Leather pull cord
Comfort insole
Press stud spur guard
Premium handmade sole
PE branded badge

Delivery Charges:

“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

PEI Bilancio Ladies Leather Field Tall Boot - Brown

PEI Bilancio Ladies Leather Field Tall Boot - Black

Dhs. 1,200.00

These innovative ladies long leather riding boots are crafted from high-quality European leather, creating supple and comfortable wear from the first use. German Aniline leather has been integrated into the inside of the calf; aiding in the grip in the saddle and soft-touch communication with the sides of the horse.

The traditional knee-length cut of this tall riding boot creates a sleek look, perfect for use in dressage, jumping and eventing competitions; whilst the comfortable fit and easy-care properties allow for everyday leisure use. The technology incorporated in this design helps to encourage stability in the lower leg, allowing concise leg aids and clear communication between you and your horse.

The freedom of movement that these leather riding boots provide is enhanced by the elastic lace panel, which increases flexibility and comfort around the ankle area. A full-length rear zip and snap button closure provides the means for easy and convenient removal. The Bilancio design provides a close contact, sculpted fit that contours the calf comfortably due to the discreet elastic panel which is strategically placed along the length of the zip.

The smooth leather heel flap features an innovative double spur rest allowing for tailored technical placement and security of your spurs, enhancing the ability of the artificial aid. A traditional handmade sole adds a durable grip to these leather riding boots. The non-slip tread allows for secure footing on most outdoor equestrian surfaces and in the stirrup irons. The shock-absorbing cushioning system creates targeted support to the heel and arch of the rider's foot.

Premium grade leather
German Aniline leather on the inner calf
Premium grade perorate leather lining
Field boot design - elasticated laces
Round toe shape
Discreet comfort fit elasticated stretch panel
Contrast leather panelling and inner calf detailing
Rear spur rests
Premium YKK zip
Leather pull cord
Comfort insole
Press stud spur guard
Premium handmade sole
PE branded badge

Delivery Charges:

“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

PEI Bilancio Ladies Leather Field Tall Boot - Black

PEI Aston Carbon Tech Ladies Leather Paddock Boot

Dhs. 665.00

A modern and technical paddock boot engineered with premium leather and a custom Carbon Tech heel panel for durability and style, providing a sporty aesthetic.

Carbon Tech Microfibre leather is stronger than real leather and offers exceptional durability with a desirable finish.

Designed to perform, the close ankle fit offers support and the subtle, shaped elastic side panels provide ease of fitting. A central front zip and rear pull tab offer a custom fit.

The technical sole offers added arch support and a comfort insole provides cushioned comfort with every step.

Crafted from premium grade leather and featuring a central heel spur rest, they are suitable for day to day wear and riding or even as part of a casual outfit.

Premium grade leather upper
Premium grade leather lining
Carbon Tech heel panel
Elasticated side panel
Cushioned ankle zone
YKK front zip
Added arch support
Central heel spur rest
Rear pull-on tabs
Anti-slip tread
Rubber sole
Comfort insole
PE branded badge

Delivery Charges:

“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.