“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Softgrip Brush for Mane and Tail GROOMING KIT

Horze Magnetic Massage Brush

Dhs. 27.00

Magnetic roller balls in gel make this curry comb a treat for your horse. Increase blood flow and reduce pain, or just give your horse a relaxing massage.
360 degree rotational magnetic massage balls relieve pain from stiff muscle stress. Great for use before and after exercise. Completed with a curry comb on the reverse side for grooming.

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Horze Boot Storage Bag

Dhs. 165.00

Keep your boots clean and tidy with this stylish canvas boot bag in navy. The bag has a soft foam lining to store boots for longer periods and keep them in good condition. Also ideal for shows and travel to keep boots clean and easy to transport around.
60cm (height) x 20cm (bottom width) x 35cm (bottom length)

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Horze Budget Grooming Set (6 Items)

Dhs. 75.00

Value-priced grooming set. Exceptional value grooming set. Includes dandy brush, body brush, curry brush, hoof pick, mane comb and sponge. 6 items.

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Budget Grooming Set, 6 Items GROOMING KIT

Horze Wooden Grooming Set

Dhs. 185.00

Stylish grooming set of high-quality wooden back brushes in a durable nylon carry bag. Includes: body brush (large), body brush (medium), dandy brush, mane and tail brush, sisal glove and towel.

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

PEI Boot Dust Bag

Dhs. 65.00

The Premier Equine Boot Bag is great for keeping your boots tidy, clean and protected whilst being stowed away and not in use.

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Horze Collapsible Saddle Bar

Dhs. 65.00

Folds flat when not in use. Safe to use in the stable corridor. Length when extended is 45cm.

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Corrugated Sweat Scraper with Buckle

Dhs. 25.00

This is a must have in every grooming kit. This shedding blade has metal teeth that quickly and effectively remove loose hair and caked on mud. Saves valuable time during shedding season and is available at a price that can't be beat!
Features -The best double sided, all-around, multi-purpose grooming tool -Serrated toothed edge works to remove shedding hair -Smooth edge for removing water or sweat -Locking handle ring allows scraper to fold in half for one handed use -Easy grip plastic handle

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Corrugated Sweat Scraper with Buckle GROOMING KIT

Horze Children's First Grooming Kit

Dhs. 145.00

Fashionably coloured grooming box. Includes: rubber curry comb, hoof pick, comb, wooden body brush, wooden dandy brush, oil brush with container and braiding bands.

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Horze Kiddies Sweet Grooming Set

Dhs. 125.00

6 simple grooming tools for beginners. New soft-touch grooming set. Comes in a clear PVC zipper bag. 6 different and useful grooming tools in unique color combinations.

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Square Metal Curry Groomer

Dhs. 50.00

The large metal curry comb is a sturdy piece of grooming kit, designed to be used to clean the body brush. This may be carefully used on your horse with a very thick build up of mud only. A body brush will quickly accumulate a lot of dirt and grease, and every few strokes on the horse, the brush should be scraped across the metal curry comb to clean it. Once full, the curry comb can be tapped on a solid surface to remove the dirt and grease easily. Sturdy construction of a strong metal head on a varnished wooden handle. Please use carefully.

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Rubber Hanging Manger

Dhs. 115.00

Rubber feed manger, 16 Litre capacity. Upper measurements: 31cm x 42cm.

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Horze Combination Sponge Brush

Dhs. 25.00

The combination sponge and bristle brush two rows of soft bristles surrounding an absorbent sponge core. The outer bristles are a bit lower than the sponge to assure a thorough cleaning. A soft, comfortable rubber grip with a nylon strap makes this easy to hold even after dipping in water. Perfect for washing down sweaty horses and removing stable stains. This combination sponge and brush will tackle the toughest dirt and win!

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Horze Multi-Purpose Grooming Box

Dhs. 245.00

This handy extra tough grooming box doubles as a step stool to reach high places or a mounting block to get on the horse.
Made of durable, molded plastic with a treaded top this supports up to 120 kg.
Lift the lid for two removable storage trays for small miscellaneous items.
This box will keep all of your grooming supplies safe and dry.
A hasp-style lock down latch secures this box to avoid opening while moving with a hideaway handle for portability.
Great for show goodies, veterinary supplies or as a general grooming kit.

Features:
Doubles as a step stool to reach high places
Made of durable, molded plastic with a treaded top
Lift the lid for two removable storage trays for small miscellaneous items
This box will keep all of your grooming supplies safe and dry
A hasp-style lock down latch secures this box to avoid opening while moving with a hideaway handle for portability
Great for show goodies, veterinary supplies or as a general grooming kit
Materials: polyurethane. Size: 47 x 30 x 33cm.

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Horze Wooden Mane Comb

Dhs. 22.00

An easy grip wood handle with aluminum teeth to get out the toughest tangles. An original, this comb is used worldwide as the most dependable for getting out tough tangles from mane and tails. We offer a wide variety of grooming aids.

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Horze Grazing Muzzle

Dhs. 95.00

Add this muzzle to horses who may need to limit their grazing. This is also a functional option for training horses with a habit of biting. Multiple small cages prevent eating and biting while allowing solid air flow. The easy-to-clean muzzle is durable and attaches easily over a halter. The smooth material prevents discomfort to the skin.

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Steel Curry Comb

Dhs. 20.00

Metal curry comb. Oval shape. Woven hand strap.

Delivery Charges:

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Lost or Damaged Goods

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

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