Himalayan Salt Lick Stone
Natural Himalayan salt stone, which contains a wealth of health-boosting minerals, including calcium, Magnesium and Potassium. This is a solid salt rock that horses cannot bite through. Comes with a string for hanging around the stable or paddock.
Size: 1.5kg
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
I’m always sceptical buying online. Especially if you know what you want. I needed a big salt rock and I got just that. Perfect. Thank you so very much 🙏🏻
Malaseb Medicated Shampoo (250ml)
Dermcare Malaseb Medicated Shampoo is formulated to remove scale, degrease the skin and kill cutaneous micro-organisms which primarily or secondarily cause dermatitis. Topical keratolytic, antibacterial, antifungal and antipruritic shampoo for dogs, cats and horses.
- Antibacterial, antifungal and antipuritic shampoo
- Degreases the skin
- Kills cutaneous micro-organisms which primarily or secondarily cause dermatitis
- Good treatment for rain scald
Malaseb Medicated Shampoo is formulated to remove scale, degrease the skin and kill cutaneous micro-organisms that primarily or secondarily cause dermatitis.
Malaseb Medicated Shampoo kills infective fungal spores on the coat. This helps to prevent the spread of the disease and reduces environmental contamination. The use of Malaseb Medicated Shampoo in conjunction with a systemic antifungal reduces the time to clinical resolution when compared with using a systemic antifungal alone.
Directions for use:
- Wet the animal thoroughly with clean water.
- Apply Malaseb Medicated Shampoo to your pet at several points and massage into the coat.
- Using a sponge may assist with lathering and penetration of the shampoo through the coat.
- Use approximately 1-2 mL per kg of body weight.
- Leave the shampoo on for 10 minutes. Ensure your pet is supervised during this time to avoid ingestion or inhalation of the shampoo.
- Rinse thoroughly with clean water.
Precautions:
- Use with caution around eyes. If shampoo enters the animal’s eye, flush thoroughly with clean water. Seek veterinary advice if eye changes are observed.
- Pets should not be left unattended during the recommended 10 minute shampoo contact time as licking or inhaling shampoo foam may result in irritation of the gastrointestinal or respiratory tracts.
- This product is not recommended for use in rabbits or species other than dogs or cats.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Delivery was on time and the team was in touch with me before delivery. Product was as advertised.
The only issue - I had asked for a card machine for payment which was not sent. I had to look for cash at the last minute as I was not informed that the machine would not be sent.
AMAZING product
Dodson & Horrell High Fibre Nuts
High Fibre Nuts is a complementary feeding stuff specifically for horses and ponies.
Formerly known as Classic Fibre Cubes, this is a fully balanced, high fibre, low starch and non-heating complete feed. High Fibre Nuts contains a blend of different forage sources to help promote healthy digestive transit. 95% whole cereal free, they are a fantastic way to provide slow releasing energy for horses and ponies in light work, plus can be used as a partial forage replacer for horses and ponies who struggle with chewing.
- Low in starch and sugar.
- Low calorie.
- Low feeding rate.
- Can be fed wet or dry.
- Suitable for excitable horses or those prone to weight gain.
- Suitable for horses and ponies prone to laminitis.
Feeding Guidelines:
- Feed 400g-1kg/100kg bodyweight per day in conjunction with free access to forage.
- Do not exceed 1kg/100kg bodyweight per day in total. Divide into at least 2-3 meals per day.
- Ensure a minimum intake of 2kg/100kg bodyweight of forage per day.
- Fresh drinking water must be available at all times.
Composition: Wheatfeed, Oatfeed, Soya hulls (produced from GM soya), Dried beet pulp, Grass pellets, Molasses, Calcium carbonate, Sodium chloride, Vitamin premix, Dicalcium phosphate
Nutritional Analysis:
- Crude Protein = 8%
- Crude Ash = 7.3%
- Lysine = 3.2g/kg
- Starch = 11%
- Methionine = 1.1g/kg
- Sugar = 5%
- Crude Fibre = 18%
- Energy = 9.5MJDE/kg
- Crude Oils & Fats = 2.5%
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Love D&H fiber cubes, good for bulking and added much needed fibre to my horses diet.
Horze Soft Rubber Curry Comb
This large soft rubber curry comb easily removes dirt, mud and loose hair from your horse's coat. This is a durable, traditional curry that fits easily in your hand but is large enough to get the job done. Rubber nubs gently massage skin to promote production of natural oils. Horses love the massage they receive while grooming! A must have for every grooming box. High quality rubber. Use this grooming brush in a circular motion for best results. Ideal for use on legs, knees, hocks and faces.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Anovet Equine Natural Disinfection Spray
Environmentally friendly, all-in-one natural disinfectant with antiseptic, antibacterial and antifungal properties proven to kill 99.995% of bacteria, viruses, fungi and spores. Anovet is a revolutionary product that is non-toxic, free of alcohol, aldehydes, dyes & scents and is non-staining, Hypoallergenic & non-irritant and pH neutral.
Sounds to good to be true? This amazing product is 99% water, comprised of an electrochemically activated salt solution using patented technology which makes a safe, full spectrum, new generation disinfection solution that is completely safe to animals.
Stables, Yards and Horseboxes: Anovet offers an easy, no-rinse disinfection solution for all areas in and around the barn or stables including work surfaces, stables, paddocks, horse boxes. Prevention against the spread of disease and infection and also suitable for quarantine and outbreak control protocols. Fogging with Anovet also suppresses dust particles which can help with respiratory conditions.
Direct Horse Care: As a treatment or antiseptic, Anovet is completely painless on application with no side effects and complies with anti-doping regulations of the FEI, with increased healing and reduction in itchiness. Proven results against the development of bacteria and fungi related skin infections, thrush, mud fever and minor cuts and abrasions. Can also be used as a hand and tool sanitizer before working on your horses.
Feed, Forage & Water: storage can effect the quality of the feed and hay we keep and feed our horses. Fogging feed storage areas with Anovet can help prolong freshness and prevent microbial loads and mycotoxic contamination. It is also the safest solution for effective water trough disinfection, a common area of contamination between horses. Stagnant water can be sprayed to prevent biofilm build-up at any time.
Available in ready-to-use 500ml and 1 Litre bottles, as well as a 5 Litre Concentrate.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Softgrip Brush for Mane and Tail
Clean up manes and tails with this gentle brush. Mane and tail brush with comfortable soft touch grip. Attractive color combinations.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Lincoln Green Hoof Grease
LINCOLN GREEN HOOF GREASE is a hoof protection grease containing Laurel Oil. Regular use will help prevent brittle hooves and encourage healthy growth. Improves the external appearance of the hoof. 1 Litre.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Soft Orbit Textile Lunge Line
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Very good service and fast delivery. Thank you a lot as usual
Ok
Horze Fly Mask With Ears
Long nose fly hood! This unique mask covers the sensitive areas of ears from biting flies and other swarming insects. The long nose feature helps shield the muzzle from insects and sun. Super-soft, form-fitting micromesh cap will not rub and helps the mask stay cool while unique double-dart stitching keeps the mask away from your horse's eyes and temples. The three-hole cap eliminates forelock damage and ensures comfort with its unique design that stays put while your horse is stalled or turned out in the pasture. Soft-coated nylon micromesh blocks 70% of the sun's damaging UV rays and protects the sensitive, soft tissues of the eyes and forehead. Stays put on your horse to protect from annoying and painful fly bites. Only available in light brown with blue trim combination.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Hoof Pick with Brush
Hoof pick and brush combination - a stable favourite.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Miracle Brush
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Supreme Heavy Duty Lead Rope (2m)
A 2 meter lead rope with heavy duty snap Buckle that will keep you in control in any rough situation.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze All Round Bell Boots
Great bell boots for any discipline. A combination of neoprene and faux leather provide a double layer of protection to the horse¬s foot and hoof. Neoprene makes these boots especially tough and able to take the daily abuse of riding in any discipline. The neoprene lining absorbs shock and the soft rolled edge will not cause rubbing against your horses¬ skin. Due to its flexible design, these are also great for horses that have had corrective shoeing. These bell boots offer a thin, light but excellent hoof protection.
Washing instructions: Close straps prior to washing. Machine wash cold on gentle cycle with mild detergent, line dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
These boots are perfect for protecting against over-reach. We’ve used them several times a week and they have been fairly durable. This is now the second pair that I’ve purchased.
Dodson & Horrell Essential Range - Active Horse Mix
Quality Feed Formulated for Active Horses & Ponies.
The Dodson & Horrell Essential Range - Active Horse Mix is especially formulated for equine athletes offering a balanced diet complete with added vitamins and minerals. This feed is manufactured with the athlete in mind to provide the energy needed for stamina and performance. With added selenium and Vitamin E to help support the antioxidant status. Added herbs make for a delicious treat.
Feeding Guidelines:
- Feed 400-800g per 100kg bodyweight per day in conjunction with free access to forage. For example, feed a 500kg horse 2-3.2kg per day.
- Do not exceed 800g/100kg bodyweight per day in total. Divide into at least 2-3 meals per day.
- Ensure a minimum intake of 1.5kg/100kg bodyweight of forage per day.
- Fresh drinking water must be available at all times.
Composition: Oatfeed, Wheatfeed, Grass, Barley, Soya, Cane molasses, Peas, Sunflwer seed meal, dehulled, Calcium carbonate, Maize, Sodium chloride, Soya bean meal, dehulled, Dicalcium phosphate, Linseed, Linseed expeller, Magnesium oxide, Mint, Rapeseed oil, Basil (total herbs 0.5%), Potassium chloride, Unmolassed sugar beet, Monocalcium phosphate.
Nutritional Analysis:
Protein = 12.0%
Oil = 3.0%
Fibre = 14.0%
Starch = 16.0%
Sugar = 6.5%
Ash = 9.0%
Lysine = 5.5%
Methionine = 1.8%
Est. DE = 10.5MJ/kg
Calcium = 1.25%
Phosphorus = 0.5%
Magnesium = 0.35%
Salt = 1.15%
Sodium = 0.4%
Potassium = 1.15%
Sulphur = 0.15%
Chloride = 929mg/kg
Cobalt = 0.07mg/kg
Copper = 38mg/kg
Iron = 218mg/kg
Manganese = 130mg/kg
Selenium = 0.45mg/kg
Zinc = 170mg/kg
Iodine = 0.7mg/kg
Vitamin A = 12,000iu/kg
Vitamin D = 1,200iu/kg
Vitamin E = 200mg/kg
Vitamin K = 1.7mg/kg
B1 = 14mg/kg
B2 = 10mg/kg
B6 = 40mg/kg
B12 = 0.25mg/kg
Biotin = 1.3mg/kg
Pantothenic Acid = 5mg/kg
Nicotinic Acid = 9.5mg/kg
Folic Acid = 3.2mg/kg
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Lincoln Water-based Fly Repellent
LINCOLN WATER BASED FLY REPELLENT is a gentler water-based fly repellent with a powerful long lasting dual action formula. Contains DEET with the new generation fly repellent PMD. Non flammable. HSE 7783. 500ml.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Braiding Rubber Elastic Bands
About 500 rubber bands in a practical, plastic box! Great idea to keep all your rubber bands together safely and conveniently. High quality silicone rubber.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Compressed 100% Himalayan Salt Lick
100% All Natural Compressed Himalayan Salt, No additives, No binding agents.
Himalayan Rock salt is salt in its purest form mined from the foothills of the Himalayan Mountains. Compressed Himalayan Pink Salt Licks are not only better replacements in terms of longevity but also in terms of organic and mineral concentration, they contain 84 minerals and traces which make them rock hard and give them their pink/red colour. Himalayan Salt is essentials for animal wellbeing for all animals and livestock such as horses, cows, buffalo, camels, sheep, goats, pets, zoo and wild animals.
These Compressed Himalayan Salt Blocks differ to the more natural-looking salt rocks that customers are familiar with, in that they ensure the presence of Himalayan Salt Minerals are distributed evenly throughout the licking block – natural cut Himalayan salt have a variation of white and pink shades which means higher and lower sodium and mineral occurrence and intake.
These Compressed Himalayan Salt Blocks are also designed to have curved edges and a smooth surface to make it more appealing to animals and also avoid any sharper edges that can cut or cause discomfort for the horse. They are also sturdier and less likely to break.
Benefits:
- Decreases stressful behaviors such as constant licking, chewing on fences
- Strengthens immune system, enhances digestibility
- Helps animals develop shiny and healthy coats, and helps harden the hooves of animals
- Restores salt lost by animals via sweating in hot climates and increase in the threshold at which animals/horses sweat with exercise
- Increases feed and water intake
Available in 3 sizes: 2.5kg, 5kg, 10kg
Contact us on info@equestri-online.com for bulk order discount prices (20 or more pieces).
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Mane & Tail Conditioner Spray
Dermoline Mane and Tail Spray is non sticky and with regular use ensures tangle free manes and tails with a silky shine. Ingredients: Silicone Emulsion, Water. Available Size: 500ml Spray
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Dodson & Horrell Daily Equi-Bites (3kg)
Fully supplemented vitamin and mineral treats which can be used as a ‘top up’ for leisure horses and ponies, can be fed straight from the hand
- Each treat is low in starch, sugar and calories.
- Highly palatable with added herbs.
- Contain our patented QLC antioxidant complex.
- Suitable for horses and ponies prone to laminitis.
- These treat sized bites can be fed from the hand or sprinkled on top of an existing diet.
Feeding Guidelines:
- Feed 4 treats/100kg bodyweight per day to horses and ponies. (For example: 200-400kg pony 8-16 treats, 400-600kg horse 16-24 treats
- 1 treat = approx 4g
- Do not exceed 4 treats/100kg bodyweight per day in total.
- Ensure a minimum intake of 2kg/100kg bodyweight of forage per day.
- Fresh drinking water must be available at all times.
- Do not feed to sheep, Angora or Pygmy goats.
Composition: Maize; Wheat; Full Fat Soya (GM Soya); Fructose; Alfalfa; Micronised Linseed Meal; Monocalcium Phosphate; Sodium Chloride; Magnesium Oxide; Natural Mint Flavouring, Mixture of: Blackcurrant, Kale, Spinach, Beetroot, Rosemary, Rosehip, Pomegranate
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
These are good value for money as you get a huge container full of a decent size treat/reward.
The horses love them!
Horse Sponge
A standard washing sponge with good absorption qualities. 5cm when open Size: 22x10cm.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Basic Fly Mask (No Ears)
Protect your horse from debris, dust and pesky insects with is sturdy fly mask. Made of breathable mesh, this fly net with soft lining at the edges gives your horse protection with ultimate comfort. His ears remain free while the mask protects his sensitive eyes. Easy to fasten with Velcro attachments, this mask is designed to stay snug and keep pests away.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Mesh Fly Mask with Spandex
Choose this well-fitting mask made from a soft Lycra fabric to ensure the perfect fit and enjoy your summer rides, even when the flies are out. Sheer and translucent fly protection of this mask will not impair your horse¬s vision while riding. When your horse wears this mask, you will have a much safer, quieter ride as your horse will not be constantly tossing his head to escape nasty, swarming insects. This mask may be worn over or under the bridle. The super-soft, form-fitting micromesh cap will not rub and helps the mask stay cool and the unique double-dart stitching allows space and keeps the mask away from your horse¬s eyes and temples. The mesh around the ears and eyes are for the horse¬s comfort as well as visibility.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze ProBell Boots (Black)
A great protective over reach boot for training, as well as performance. Neoprene adds durability. The sturdy lining absorbs energy from overreaching while the Velcro secures the boot from spinning. Unlike rubber boots, you no longer have to worry about the pastern being rubbed raw from spinning. These boots are extremely durable and tear resistant making them a customer favorite. These boots can also be used for protection during side passing, pivots, and massive spin work, by flipping them upside down, placing them around the knees and hocks.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Really like the website and all the products available. Horze ProBell boots are good for paddock time and protecting the hoof but tear very easily and won’t last longer than 3 months.
Dodson & Horrell Just Grass
High calorie, molasses-free, pure dried grass chaff suitable for all horses and ponies.
Contains a high quality source of protein to provide the building blocks for musculature, plus is naturally high in calories to support a medium to hard workload or weight gain.
The length and fibrous properties of this chaff encourage chewing and enhance saliva production, supporting gastric health.
Feeding Guidelines:
- Feed 50-600g/100kg bodyweight per day in conjunction with free access to forage.
- Divide into at least 2-3 meals per day.
- Ensure a minimum intake of 1.5kg/100kg bodyweight of forage per day.
- Fresh drinking water must be available at all times.
- Store in a cool, dry place.
Composition: Dried Grass
Nutritional Analysis:
Crude Protein = 8.5%
Crude Fibre = 34.0%
Oil = 2.4%
Sugar = 6.0%
Estimated DE = 8MJ/kg
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Hoof Oil & Dressing Brush with Container
Who says your hoof oil container needs to be boring? These fun coloured, handy containers are useful for shows and easy to use at home too. With a screw top lid that secures the brush within the contents of the pot. Simply add your favourite hoof ointment/oil to the container. Great way to monitor use and always ensure you've got your hoof oil brush handy.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Budget Grooming Set (6 Items)
Value-priced grooming set. Exceptional value grooming set. Includes dandy brush, body brush, curry brush, hoof pick, mane comb and sponge. 6 items.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
ProWrap Vetwrap
Multi-functional cohesive bandages that have an essential purpose. ProWrap is a top quality cohesive bandage that is ideal for holding dressings in place or can be used when additional support is needed.
Color's will vary as available.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Premium Silicone Braiding Bands (Black)
Premium-braiding bands arrive in a sealed container ready for primping! Great for braiding the mane and tail
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Plastic Sweat Scraper
Whisk away water and sweat after a bath or hard ride with this simple tool.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Lincoln Witch Hazel and Arnica Gel
A pleasantly fragranced soothing gel for application to tired muscles and bruised skin. Witch Hazel will act as an effective astringent and Arnica will optimise the natural healing process.
- A soothing, astringent gel.
- Refreshes & cools tired muscles post-exercise.
- Soothes minor sprains.
- Cools hot, inflamed skin.
- Promotes rapid natural recovery.
- Slow release gel formulation.
- Fragranced with Neroli Oil.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Bridle Numbers
Round plastic number set with three sets of numbers for any combination, attached easily to the bridle. Packet includes two pieces.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Softgrip Body Brush
This brush makes grooming your horse easier with faster results. Short bristles work hard to get rid of dust and dirt while the soft rubber contoured grip fights hand fatigue for an overall great experience. Durable and long lasting with a reinforced hand loop to ensure a solid grip. Tip! Use this after the rubber curry comb to smooth a horses coat! Synthetic bristles.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Price-Z Lead
A soft cotton lead with a simple stainless snap.
This economical lead rope will fit your budget and fill your need for practical daily use.
Features:
Soft lead rope
Strong swivel snap
2 m length
100% cotton.
Washing instructions:
Rinse in cold water. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Aloe Propolis Creme
Made from 100% stabilised Aloe Vera gel with the added benefit of bee propolis, a natural antibiotic product of the beehive. Chamomile and Vitamins A and E complete the formula to make this the perfect cream to soothe occasional scrapes, minor burns, rashes and problem skin.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Weight Measuring Band
Measure height and approximate weight with this handy tape measure.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Fly Trap Attractant Refill
An exclusive formula that contains four different attractants flies can’t resist in a water soluble pouch format. It can be used with Fly Terminator Pro, Captivator Fly Trap and other reusable water-based traps. Each package contains eight x 30 gm. water soluble pouches.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
The product is good and traps flies easily. However, customer service is very bad. Multiple emails sent regarding clarification on the order and no one responds.
BOTANICA Cleansing Wash (500ml)
Botanica Cleansing Wash is a unique combination of natural herbal ingredients, blended to make a soothing, antiseptic wash for both human and animal use.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Hind Leg Bandage Pads
These sturdy, quilted leg wraps are ideal for shipping, standing or therapy support. Soft base wraps to provide comfort and stability in the stall, on the trailer or when he needs extra standing wrap support. The quilted white fabric will wash and dry between use and maintain it's shape and form. The Horze Leg Wraps come in pairs. Choose a pair of front and back for a complete set. Available in pony size: 35 x 35 cm and Full size: 45 x 45 cm.
Washing instructions: Machine wash at 40°C with similar colors.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Bristol All-Purpose Saddle Pad
The well-shaped form of this all purpose pad with hook-and-loop fasteners and a girth strap will keep it right where you want it under your saddle.
The seasonal colors will match your mood and add a bit of color to your everyday rides.
- Practical all purpose saddle pad
- Quick-dry lining
- Thin padding
- Great shape
- Good fit
- Value priced
- Hook-and-loop fasteners and girth strap
- 100% Polyester.
Washing instructions:
Machine wash warm at 40°C. Line dry. Do not tumble dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Hamptons Padded Halter
You will love this value-priced nylon halter with a clean, sharp look.
The padding at the nose and crown adds plenty of comfort to this perfect choice for stable use or show.
The affordable halter is a super choice for style without a hefty price.
Features:
- Soft neoprene lining for breathable comfort
- Gold fittings
- Adjustable at nose and crown
- 100% Polyester.
Washing instructions:
Cold water wash. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze ProTail Cover
For use while transporting, arrive at your next show with your horse's tail still smooth and intact. Ideal for protecting the tail while transporting, this neoprene tail wrap fits snugly around the tail and protects it from rubbing. Velcro secures the tail cover making it easy to adjust for the perfect fit. Neoprene adds valuable strength.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
TRM Good as Gold Paste
A Calming Supplement. Good as Gold Paste is an effective, and convenient feed supplement, specially designed for nervous, hot or stressed horses.
Contains: Magnesium + L.Tryptophan + B Vitamins.
Instructions for Proper Use:
- Add 35g to the normal feed ration 4 to 5 hours before strenuous exercise, or a stressful event.
- Where necessary add an additional 35g to the normal feed ration the evening before strenuous exercise, or a stressful event.
Nutritional Composition: Rape Seed Oil, Magnesium Oxide (Chelated).
Additives: Per 35g/1kg: L.Tryptophan 1,500mg/42,890mg, Niacinamide 150mg/4,290, Vitamin B1 30mg/860mg, Vitamin B2 30mg/860mg, D-panthenol 30mg/860mg, Folic Acid 19mg/544mg, Vitamin B6 15mg/430mg, Biotin 0.75mg/22mg, Vitamin B12 350mcg/10mg.
Analytical Constituents: Crude Protein 7.53%, Crude Oils & Fats 57.3%, Crude Fibre 0.2%, Crude Ash 24.1%, Moisture 1.94%, Magnesium 9%, Sodium 0.169%.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Robinsons Animalintex
Animalintex combines proven active ingredients with a 170g/m needled cotton wool for extra strength and ease of use. Licensed for a broad range of equine injuries and conditions Animalintex is an effective healing aid that can be applied as a hot or cold wet poultice or dry wound dressing. AVM-GSL.
Sold in a box of 10 pads, or as individual pieces
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Very good
Corrugated Sweat Scraper with Buckle
This is a must have in every grooming kit. This shedding blade has metal teeth that quickly and effectively remove loose hair and caked on mud. Saves valuable time during shedding season and is available at a price that can't be beat!
Features -The best double sided, all-around, multi-purpose grooming tool -Serrated toothed edge works to remove shedding hair -Smooth edge for removing water or sweat -Locking handle ring allows scraper to fold in half for one handed use -Easy grip plastic handle
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Magnetic Massage Brush
Glove/mitt style grooming brush with magnetic roller balls on one side and grooming teeth on the reverse side.
Magnetic roller balls can help ease muscle tension and stimulate blood flow which is important in aiding the recovery of muscles. Reversible, the other side stimulates a larger surface of the skin.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Halter & Lead Set (Burgundy & Violet Quartz)
A neat and attractive halter and lead set made of 100% nylon with an attractive braid detailing on the cheeks and nose. The braided pattern matches the lead in this stylish set. Includes a 2.25 m lead with snap buckle and silver-coloured hardware.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Zebra Fly Mask
Protect your horse from biting flies with this full coverage fly mask.
It has been shown that flies get confused and stay away from the zebra print.
The detachable nose allows you to custom fit it to your needs.
The ear and upper part are mesh to provide plenty of airflow.
The soft fleece lining around the ears and eyes means no rubbing or hair loss.
Hook-and-loop fasteners allow for easy attachment.
Features:
- High-quality fly hood
- Zebra pattern keeps flies away and looks fun
- Detachable nose area
- Ear and upper part are mesh
- Fleece lining at edges
- Great ventilation
- Hook-and-loop fasteners
- 100% Polyester.
Washing instructions:
Wash warm water, air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Aloe First Spray
Aloe First Spray is an excellent addition to any first aid kit. This exclusive skin soothing formula is an excellent first step for soothing minor skin irritations. Formulated in a base of stabilized Aloe Vera Gel, Aloe First contains Bee Propolis, Allantoin and eleven exclusive plant extracts. Bee Propolis increases the natural skin-soothing and cleansing properties of the Aloe Vera Gel. Allantoin is a beneficial ingredient found in many plants, including aloe. This pH-balanced spray that is easy to apply to even sensitive skin. Aloe First is designed to soothe the skin after minor cuts, scrapes, burns, and sunburn.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Mane & Tail Conditioner
Dermoline Mane and Tail Conditioner is a luxurious hair conditioner liquid for horses and ponies to help remove tangles and static from their manes and tails. Ideal for horses and ponies who don¬t like sprays!!!
Ingredients: Water, cationic conditioner, non-ionic surfactant, preservative, citric acid, perfume, dye.
Available Sizes: 500ml and 5L
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Lincoln Medicated Shampoo (500ml)
A powerful antibacterial shampoo to optimise coat & skin condition. For a healthy finish.
- A powerful superior cleaning formulation.
- Works deep down into the coat.
- Effectively removes dirt, skin debris & grease.
- Leaves the skin & coat healthy, refreshed & revitalised.
- Ideal for itchy, irritated skin.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Aloe Vera Gelly
This is a thick Gelly, almost one hundred percent Aloe Vera Gel, with well-documented anti-fungal and anti-bacterial properties. After thorough cleansing with Aloe Vet Formula, the Gelly is quickly absorbed at a wound site, or any area of soreness, where it lubricates, soothes and promotes healing in the affected area. Also speeds up the healing process and reduces scaring. Can be used as a topical preparation to soothe skin irritations, including minor cuts, stings and abrasions. It is a thick gel with anti-fungal and anti-bacterial properties, which lubricates and soothes wounded tissue in sensitive areas. Its highly penetrative properties can also help reduce excessive 'proud flesh' during the healing process, and ease soreness caused by bit-rubbing
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Square Metal Curry Groomer
The large metal curry comb is a sturdy piece of grooming kit, designed to be used to clean the body brush. This may be carefully used on your horse with a very thick build up of mud only. A body brush will quickly accumulate a lot of dirt and grease, and every few strokes on the horse, the brush should be scraped across the metal curry comb to clean it. Once full, the curry comb can be tapped on a solid surface to remove the dirt and grease easily. Sturdy construction of a strong metal head on a varnished wooden handle. Please use carefully.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Basic Striped Halter
Striped webbing adds character to an otherwise simple, classic stable halter.
This nylon choice is great for bath time and dries quickly.
Features:
Great value
Adjustable nose and crown
Snap hook closure at throat
Silver-coloured hardware
100% Polyester.
Washing instructions:
Rinse in cold water. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Gentle Face Brush
Gentle rubber bristles on a easy grip rubber glove, ideal for sensitive areas of the horses face.
Face brush, gentle grooming for horses.
Light touch and easily cleaned.
100% rubber.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Lincoln Cool Gel
An effective triple action formula to cool and soothe bruised, tired and swollen legs. Ideal for use following strenuous exercise. Contains camphor and menthol. A must for the serious rider. 400g
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Keratex Frog Power Cleanser
Keratex Frog Power Cleanser is great for frogs that need some attention during rainy spells, boggy field conditions or stabling for long periods. This powerful little product packs a real punch. It works on the frogs to help act against all frog problems, with a soothing cleansing and restorative action, and it prevents them from becoming over-saturated which is key in helping the horse fend off potential frog-related issues.
The best part of using this great product is that it comes in a handy little bottle, however don't be fooled, a little goes a long way with Keratex Frog Power Cleanser!
Available in 50ml squeezy bottle.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Combination Sponge Brush
The combination sponge and bristle brush two rows of soft bristles surrounding an absorbent sponge core. The outer bristles are a bit lower than the sponge to assure a thorough cleaning. A soft, comfortable rubber grip with a nylon strap makes this easy to hold even after dipping in water. Perfect for washing down sweaty horses and removing stable stains. This combination sponge and brush will tackle the toughest dirt and win!
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Soft-Touch Dandy Brush
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Finn Tack Pro Polyester Lead Shank
Soft spin lead shank with brass snap hook.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Battles Wound Healing Powder
Battles Veterinary Wound Powder A licensed medicinal product. An absorbent and antibacterial powder, easy to apply creating the ideal environment for optimum healing. Containing 2% Tosylchloramide Sodium Ph.Eur. For use on minor wounds, cuts, bites and scratches. AVM-GSL. 20g or 125g bottle .
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Fly Fringe with Ears
Add some length to your horse's forelock with this full fringe fly mask to help him keep flies away. The easy-to-attach bonnet allows plenty of airflow and freedom without a full face mask during pasture time.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Horse Plaiting Bands
Split pot lid for easy access. Approximately 500 bands per pot.
Classic rubber braiding elastics available in brown, black and white.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Fetlock Boots - Black
Sturdy fetlock boots for the hind legs. Don't forget your horse's hind legs when offering him protection during training. These fetlock boots will keep his hind legs protected during jumping or interference on the ground. The wide, strong Velcro closures will keep these fetlock boots securely in place, and quick-dry plastic and neoprene comes clean with a spray of the hose. Match with Horze Tendon Boots in Black for all-around protection to complete the look.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
FinnTack Soft Web Lead Rein with Chain
Soft lead rope made with cushion webbing. With a brass plated single chain and a hand loop.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Basic Lead
Ideal for daily use, this lead rope is economical and strong.
This soft cotton lead with a simple snap is versatile and strong and comes in classic Navy.
A great choice for value and quality, this lead will be a mainstay in your barn.
Features:
Strong cotton lead rope
2 m length
Silver-coloured snap buckle
100% Cotton.
Washing instructions:
Rinse in cold water. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Aintree Hoof Oil
A rich antibacterial enhanced formulation to help prevent brittle, split hooves and provide a long lasting shine. Ingredients: Thick Pine Tar, Vegetable Oil. Available Sizes: 500ml and 5L
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Fetlock Boots - Dark Blue
Sturdy fetlock boots for the hind legs. Don't forget your horse's hind legs when offering him protection during training. These fetlock boots will keep his hind legs protected during jumping or interference on the ground. The wide, strong Velcro closures will keep these fetlock boots securely in place, and quick-dry plastic and neoprene comes clean with a spray of the hose. Match with Dark Blue Horze Tendon Boots for all-around protection to complete the look.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Plastic Curry Comb
This durable plastic curry comb has hard small bristles that are perfect for removing the most stubborn from your horse's coat. This molds to the palm of your hand to aid in grooming. The colorful curry comb works deep to bring up loose hair and dirt, making it an effective grooming tool. With an adjustable handle, this is easy and comfortable to use.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Metal Mane Comb
This durable metal comb is ready to battle the toughest of tangles. This little comb is perfect for use on the mane and tail. We offer a large variety of combs to fit your needs.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Equine Products UK Aluminium Wound Care Spray (200ml)
Product Benefits
- An essential component of every first aid kit, an antibacterial wound spray. Silver in colour upon application
- It creates a protective film on cuts, wounds and abrasions to protect against bacterial infection and dirt
- It helps to create the optimal conditions for better healing
- Directions:
- Shake well before use
- Clean the area where the Aluminium Spray is to be applied
- Holding the container upright, aim the nozzle about 20cm from the application site
- Spray for a few seconds until the area is covered as required
- Do not spray in or near eyes, nose or mouth
- For external animal use only
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Captivator Fly Trap
A heavy-duty, reusable 2 qt. plastic jug trap that is durable and easy to use. Captivator Fly Trap is economically priced and comes complete with a 30 gm. water soluble attractant pouch.
Comes with one fly attractant sachet for you to start off with. Sachets are sold seperately.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Keratex Hoof & Leg Scrub
Keratex Hoof & Leg Scrub is formulated especially to apply to horses' wet and muddy hooves and legs.
Keratex Hoof & Leg Scrub was developed specifically for ease of use in wet and wintery conditions on the yard or in the field. The simple to use spray on and leave trigger spray really takes the hassle out of your routine in muddy conditions. The spray can be scrubbed or sponged onto hooves, frogs, soles, heels and pasterns, rinsed off or left on overnight to dry. It does not need to be rinsed off. The bottle has a special silent spray action for spooky horses.
Available in 300ml trigger spray bottle.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
TRM Equizal Natural Barrier Cream
Equizal is a natural protective barrier which soothes and moisturizes. Enriched with Beeswax, Tea Tree Oil, Zinc Oxide and Lanolin.
Poor weather conditions can cause season-specific skin disorders that can be a hindrance to horses. Despite living in the Middle East, our horses are susceptible to infections like mud fever and rain scald due to high humidity and frequent washing Mud fever is caused by the repetitive wetting of the distal limb, in conjunction with contamination and abrasion by mud, or more commonly sandy surfaces on which horses train. Equizal is a natural protective barrier cream which soothes and moisturizes. Enriched with Beeswax, Tea Tree, Zinc and Lanolin. It is particularly suitable for external application to horses with mud rash or rain scald in wet conditions; or horses working on abrasive or sandy surfaces.
Instructions for Proper Use:
For routine use, apply liberally to affected areas twice daily.
Composition: Petrolatum, Paraffinum Liquidum, Castor Oil, Lanolin, Zinc Oxide, Tea Tree Oil, Beeswax.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
TRM Equizal Natural Barrier Cream
Lillidale Sun Block Powder for Animals
Unique powder formula that blocks all UVA and UVB rays. An innovative solution to protecting the white skin of animals that is susceptible to sun damage. It creates a smooth film like coating when applied to the skin similar to a human cosmetic powder. Since it is a light powder horses do not have an adverse reaction to application on sensitive areas like around the muzzle. The sponge fits neatly into the hand so the horse is unaware of any sensation other than the light touch of a hand, therefore does not try and rub it off on surrounding surfaces and people.
- A natural mineral powder formula that blocks all UVA and UVB rays
- Long-lasting. Sunblock Powder 4 Animals lasts a minimum of 24 hours
- Easy to apply using the sponge provided
- The natural non-irritant formula creates a smooth coating which can’t be rubbed off easily
- Can be used on all areas susceptible to sunburn, including areas that have already been damaged by the sun
- The non-sticky formula does not attract dirt or dust
- Water-resistant – does not need to be reapplied after drinking
How to Use:
Apply a light dusting to all areas susceptible to sunburn. Apply daily when there is intense sunlight.
Active Ingredients:
Titanium dioxide, Zinc oxide, Zinc stearate
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Dermoline Stockholm Tar
Dermoline Stockholm Tar is a specially-formulated hoof tar to promote healthy hooves by sealing and waterproofing the hoof, as well as protecting damaged areas by creating a natural barrier against infection. Dermoline Stockholm Tar has natural antibacterial properties to protect hooves from infection – especially useful in the wet winter months.
Ingredients:
Thick Pine Tar, Black Solvent, Vegetable Oil
Available Size: 500ml
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Wooden Mane Comb
An easy grip wood handle with aluminum teeth to get out the toughest tangles. An original, this comb is used worldwide as the most dependable for getting out tough tangles from mane and tails. We offer a wide variety of grooming aids.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Dandy Brush with Wood Back, Short Bristle
Short bristles dandy brush - excellent for removing dust - harder bristles means it can also be used for mane and tail.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Horse Massage Mitt
Glove/mitt style grooming brush that is ideal for use after exercise to help soothe and relax tired muscle groups. Also great for older horses who benefit from the stimulation of blood flow.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Halter & Lead Set (Black with Grey)
A neat and attractive halter and lead set made of 100% nylon with an attractive braid detailing on the cheeks and nose. The braided pattern matches the lead in this stylish set. Includes a 2.25 m lead with snap buckle and silver-coloured hardware.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Aloe Sunscreen
Shields the skin from the harmful effects of over-exposure to the sun and wind. Can be used on sensitive ear-tips and noses to protect and soothe. Greys and other horses with sensitive areas will find the lotion soothes, cools and moisturises. High protection SPF 30. Especially good for greys or horses with pink noses.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Aloe Heat Lotion
Heat producing formulation, which encourages blood supply. Suitable for use where increased circulation would be beneficial. Particularly useful for its soothing action on joints, ligaments and muscles. In animals it is essential that it is applied directly to the skin and not onto the hair.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Aloe MSM Gel
A fast-acting, soothing Gel formulation suitable for topical application to joints, ligaments, tendons and muscles. Methylsulphonylmethane (MSM) is a rich source of organic sulphur essential for the correct functioning of connective tissues and joints. MSM helps maintain joint fluid and cartilage and therefore healthy joint function. In animals apply directly to the skin under the hair. Can be mixed with the heat lotion for great relief after competition.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Massage Curry Comb
Curry comb with large massage fingers. Rubber grip handle makes it easy to hold.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Horse Lead Ropes
A strong and durable lead rope great for tying or leading your horse with.
Five stylish two-tone colours to choose from. Browse our range of colour matching Horse Head Collars.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PE No-Bow Bandage Wraps
No-Bow Bandage Wraps are an easy to use alternative to traditional Gamgee and provide great protection for your horse.
Use them underneath our Polo Fleece Bandages for secure and comfortable support.
Your No-Bow Bandage Wraps have been carefully hand packaged in a complimentary, reusable zip-fastened storage bag to keep your tack room tidy when not in use and for easy carrying
Key Features:
- Soft, supple, strong and lightweight
- Help relieve strain
- Prevent the creasing and marking of legs
- Provide protection and warmth
- Sold in pairs
- Can be used on both front and hind legs
Care Instructions:
First remove hair & dried sweat with brush. Then machine wash at 30º using non-bio liquid. We recommend washing inside our 'Horse Boots Wash Bag'. Dry naturally away from direct heat sources.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Effol Hoof Moisture Balance Balm
Moisture regulating care-cure for your horses’ hooves.
- provides moisture
- protects against dampness
- suitable for horses in frequent contact with water
- the hoof is guaranteed to become resilient again
The care components glycerine and witch hazel extract provide moisture and at the same time protect against dampness thus Effol Hoof-Soft is also suitable for horses in frequent contact with water. The hoof's resistance is improved on a sustainable basis, even in the case of worn-down, hard types of hooves. Use several times daily as required, always applying the product from the coronet upwards. The hoof is guaranteed to become resilient again after application of just one 500 ml vessel. Effol Hoof-Soft was developed in collaboration with Dieter Kröhnert, German Olympic equestrian team farrier.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Comfort Grip Hoof Pick & Brush
Made with a rubber grip handle and featuring a durable nylon brush and angled blunt end pick.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Battles 2.5% Iodine Wound Care Spray (500ml)
For antiseptic treatment of wounds in horses and all other animals including birds. A general purpose skin high-strength disinfectant with many veterinary and first aid uses. A handy 500ml easy to use, non-aerosol, spray of 2.5% veterinary iodine solution.
Battles Iodine Spray is 2.5% concentrated and comes in a 500ml spray bottle.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze ProBell Boots (Blue)
A great protective over reach boot for training, as well as performance. Neoprene adds durability. The sturdy lining absorbs energy from overreaching while the Velcro secures the boot from spinning. Unlike rubber boots, you no longer have to worry about the pastern being rubbed raw from spinning. These boots are extremely durable and tear resistant making them a customer favorite. These boots can also be used for protection during side passing, pivots, and massive spin work, by flipping them upside down, placing them around the knees and hocks.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Fetlock Boots - Brown
Sturdy fetlock boots for the hind legs. Don't forget your horse's hind legs when offering him protection during training. These fetlock boots will keep his hind legs protected during jumping or interference on the ground. The wide, strong Velcro closures will keep these fetlock boots securely in place, and quick-dry plastic and neoprene comes clean with a spray of the hose. Match with Brown Horze Tendon Boots for all-around protection to complete the look.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.