Repel Force by Flybusters for Horses & Dogs (946ml)
Natural Fly Repellent for Horses, Camels and Dogs
Repel Force Fly Spray from Flybusters Contains a natural highly effective insect repellent which out performs synthetic repllents in tests. Produced from eucalyptus oils and chrysanrimum oils, Flybusters oil has been shown to be highly effective against a board spectrum of insects.
This natural water-based product is specifically formulated for horses, camels, and pets to protect them from diseases transmitted through flies, mosquitos, midges, ticks, and other biting insects.
Direction of Use: Shake Well Before Use. Hold Container Upright. Water based formula ready to use with no need for mixing.
HORSES AND PONIES: To repel and kill Horn Flies, Stable Flies, House Flies, Horse Flies, Deer Flies, Mosquitoes and Gnats, apply REPEL FORCE Fly Repellent as directed below.
As a Spray: Remove excess dirt and dust. Apply a light spray mist sufficient to wet the surface of the hair while brushing lightly against the lay of the hair. Avoid spraying in eyes and mucous membranes. Apply with a sponge or soft cloth to these areas.
As a Wipe-On: Thoroughly brush horse to remove dirt and dust. Extremely dirty horses should be shampooed, rinsed and allowed to dry before applying. Use a sponge or clean soft cloth.
Apply REPEL FORCE Fly Repellent to point before run off over areas to be protected. Pay special attention to legs, belly, shoulders, neck and facial areas. Avoid eyes and mucous membranes.
Repeat treatment at intervals necessary to give continued protection.
To control blood-sucking lice: apply REPEL FORCE Fly Repellent to the infested areas of the animal using a stiff brush to get the spray to the base of the hair. Repeat every 2 to 3 weeks if required.
DOGS AND PUPPIES: To control fleas and ticks on dogs and puppies, apply REPEL FORCE Fly Repellent starting at the animal’s head (avoiding the eyes, nose and mouth as you spray). Make sure the entire body is covered, including the legs, underbody and tail. While spraying, fluff the hair so that the spray will penetrate to the skin. Make sure spray wets the animal thoroughly. Avoid contact with genitalia. Repeat treatment daily. Do not use on dogs and cats under 12 weeks of age. Consult a veterinarian before using this product on debilitated, aged, pregnant, medicated or nursing animals.
Sensitivities may occur after using ANY pesticide products for pets. If signs of sensitivity occur, bathe your pet with mild soap and rinse with large amounts of water. If signs continue, consult a veterinarian immediately.
PET AREAS: To control fleas and ticks in premises, thoroughly spray infested areas, pet beds, quarters, nearby cracks and crevices, along and behind baseboards, moldings, window and door frames with REPEL FORCE Fly Repellent. Do not wet articles to point of run off or drip. Do not use treated article until spray has dried. Fresh bedding should be placed in the animal’s quarters following treatment. Repeat treatment as needed. Concurrent treatment of pets with another registered on animal product is recommended. Remove or cover exposed food and drinking water before application. Remove or cover dishes, utensils, food processing equipment, and food preparation surfaces, or wash them before use. Do not remain in treated area. Exit area immediately and remain outside the treated area until vapors and/or mists have dispersed. Not for use in outdoor residential misting systems.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Horze Cayman Fly Mask
Protect your horse from summer's nasty flies with this full coverage face mask. Allow your horse out in the paddock all year round with full protection from biting flies around his eyes. The solid design of this full coverage fly mask will cover your horse's delicate face and keep him bug-free. The Velcro closures keep the bonnet in place and pests out. The fleece lining and elastic ear areas combined with the see-through net around the eyes make this the perfect summer fly mask. Annoying flies will be a thing of the past when he wears this full coverage hood. Available in large size only.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Dermoline Fly Repellent
Water-based fly repellent, 0.8% citriodiol
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
An essential for your grooming kit! Manages the flies well and with a pleasant fragrance!
Horze Spirit La Pampa Fly Set
This flyset covers your horse from head to tail and will keep those pesky flies away. The sheet has striped detail on the webbing and trim. Strong single buckle front closure, cross surcingles and attachments for the full neck and hood plus a built-in mask. The tail flap is 41cm long and 54cm wide. This set will shield your horse while keeping him cool at a great price.
Features:
- Full neck fly rug and matching hood sold in a set
- Quality mesh fabric fits well
Materials: 100% Polyester.
Washing instructions: Machine wash at 40°C, air dry
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PEI Comfort Tech Lycra Fly Mask
A fly mask like no other, designed with your horses comfort in mind.
The Premier Equine Comfort Tech Lycra Fly Mask has been engineered to provide a smart 360° protection solution for horses against flies. The easy pull-on design is strapless for safety, crafted from a breathable four way stretch Lycra for comfort, and helps to provide a secure custom like fit which helps prevent bugs and flies crawling under the mask and causing irritation.
Great for horses that always find a way to take their fly mask off. The comfort Tech Lycra fly mask has soft mesh ears and soft mesh at the eye area with Lycra between the eyes to aid in keeping the mesh away from the eye area. Due to the close fit of this fly mask and lack of straps they do tend to stay in place.
Full-face Comfort Fly Mask – Key Features:
- 360° custom like fit
- Pull-on design
- Mesh ears & eyes
- Four way stretch Lycra
- Anatomically shaped for comfort
- Opening for the forelock to be pulled through for added comfort
- Approx 70% UV reflective
- Comes inside a complimentary, reusable zip-fastened storage bag
- Machine washable (30°), dry naturally
Please allow 3-5 days for these fly masks to arrive.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
excellent fit and very nice fabric. Iv now got 3 of these and theyre great value with very fast delivery
Horze Fly Mask With Ears
Long nose fly hood! This unique mask covers the sensitive areas of ears from biting flies and other swarming insects. The long nose feature helps shield the muzzle from insects and sun. Super-soft, form-fitting micromesh cap will not rub and helps the mask stay cool while unique double-dart stitching keeps the mask away from your horse's eyes and temples. The three-hole cap eliminates forelock damage and ensures comfort with its unique design that stays put while your horse is stalled or turned out in the pasture. Soft-coated nylon micromesh blocks 70% of the sun's damaging UV rays and protects the sensitive, soft tissues of the eyes and forehead. Stays put on your horse to protect from annoying and painful fly bites. Only available in light brown with blue trim combination.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PEI Buster Fly Mask Standard Plus
The Buster Fly Mask Standard + is the basic model inclusive of ear covers. The Buster Fly Masks protects your horse from annoying insects and harmful sunlight. Approx 70% UV reflective. Made from lightweight mesh polyester and featuring anti-rub bindings for a superior comfort fit. Made of knitted polyester and anatomically shaped for comfort with anti-rub bound edges and fleece lined ear holes. These fly masks are tough, durable and breathable and can be machine washed at 30 degrees celcius.
Fly Mask Key features...
- Knitted polyester
- UVA reflective
- Secure fit
- Anatomically shaped for comfort
- Anti-rub bound edges
- Soft micro nylon protection around ears
- Tough, durable and breathable
- Machine washable (30°), dry naturally
If you're looking for a full face coverage fly mask for your horse we have the PEI Xtra Fly Mask. For a wider range of fly prevention rugs, fly sprays and other fly control products - check out the collection here.
Please allow 3-5 days delivery time on these products as they are fast moving and can on very rare ocassions be pending in a shipment.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Horze Basic Fly Mask (No Ears)
Protect your horse from debris, dust and pesky insects with is sturdy fly mask. Made of breathable mesh, this fly net with soft lining at the edges gives your horse protection with ultimate comfort. His ears remain free while the mask protects his sensitive eyes. Easy to fasten with Velcro attachments, this mask is designed to stay snug and keep pests away.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Mesh Fly Mask with Spandex
Choose this well-fitting mask made from a soft Lycra fabric to ensure the perfect fit and enjoy your summer rides, even when the flies are out. Sheer and translucent fly protection of this mask will not impair your horse¬s vision while riding. When your horse wears this mask, you will have a much safer, quieter ride as your horse will not be constantly tossing his head to escape nasty, swarming insects. This mask may be worn over or under the bridle. The super-soft, form-fitting micromesh cap will not rub and helps the mask stay cool and the unique double-dart stitching allows space and keeps the mask away from your horse¬s eyes and temples. The mesh around the ears and eyes are for the horse¬s comfort as well as visibility.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PEI Super Lite Fly Rug with Surcingles
One of the most lightweight and breathable horse fly rugs on the market...
The Super Lite Fly Rug is crafted from a revolutionary super lightweight material developed for protection against the sun, heat build-up & flies. Made from 100% lightweight nylon it offers incredible strength, durability and superior comfort for the horse. In the hottest climates it not only offers protection against insects, but helps to reflect the sun and keep your horse cooler than traditional fly rugs. This super lite fly rug is Approx. 70% UV reflective. Perfect protection for warmer weather or horses who struggle to stay cool in summer months.
These rugs take 4-6 days to be delivered.
Please note that this rug will feel softer and more pliable after a few uses!
Lightweight Fly Rug: Key features:
- Light and supple interlocking nylon
- Highly breathable fabric
- Long integrated neck cover offers more protection whilst grazing
- New double locking neck cover straps
- Neck cover lined with non-static antibacterial breathable polyester lining over mane
- Double lined over wither and shoulder with non-static antibacterial polyester lining
- Shaped, designed and contoured over the wither and rump areas
- Cross Surcingles
- Quick release chest clips
- Supersize tail flap - double thickness
- Stainless steel hardware
- PVC coated tail strap
- Machine washable (30°), dry naturally
- Comes with a one year manufacturers guarantee
In order to order the perfect size, please refer to the guide below:
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
This is a great fly rug that protects the horse from those horrible unwanted flies! Keeps them cool and is very, very light:)
Amazing fit and material
PEI Buster Fly Mask
The Buster Fly Mask Standard protects your horse from annoying insects and harmful sunlight. Fly mask without ears.
Approx 70% UV reflective. Made from lightweight mesh polyester and featuring anti-rub bindings for a superior comfort fit.
Fly Mask Key features...
- Knitted polyester
- UVA reflective
- Secure fit
- Anatomically shaped for comfort
- Anti-rub bound edges
- Fleece lined ear holes
- Tough, durable and breathable
- Machine washable (30°), dry naturally
We offer a diverse range of fly prevention products for horses. If you're looking for a fly mask with ears or for a full face fly mask for your horse - we have it all!
Please allow 3-5 days delivery time on these products as they are fast moving and can on very rare ocassions be pending in a shipment.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
I usually have bought less expensive masks but I was looking for one that has holes for the ears and that might give extra space around the eyes. I was impressed by how much softer the finishing is. It is durable, yet comfortable.
PEI Buster Fly Mask Xtra
The Buster Fly Mask Xtra is the full fly mask model with ears and nose coverage.
The Buster Fly Masks protects your horse from annoying insects and harmful sunlight. Approx 70% UV reflective. Made from lightweight mesh polyester and featuring anti-rub bindings for a superior comfort fit. Made of knitted polyester and anatomically shaped for comfort with anti-rub bound edges and fleece lined ear holes. These fly masks are tough, durable and breathable and can be machine washed at 30 degrees celcius.
Fly Mask Key features...
- Knitted polyester
- UVA reflective
- Secure fit
- Anatomically shaped for comfort
- Anti-rub bound edges
- Soft micro nylon protection around ears
- Tough, durable and breathable
- Long nose guard - extra protection
- Machine washable (30°), dry naturally
The Standard version comes with ear holes, while the Standard Plus fly mask model has ear covers but not full nose coverage.
Please allow 3-5 days delivery time on these products as they are fast moving and can on very rare ocassions be pending in a shipment.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
We absolutely love this fly mask. We bought another one for our mare and a couple more for our friend's horses.
Refill Repel Force by Flybusters for Horses & Dogs (4L)
Handy Refill Bottle of Natural Fly Repellent for Horses, Camels and Dogs
Repel Force Fly Spray from Flybusters Contains a natural highly effective insect repellent which out performs synthetic repllents in tests. Produced from eucalyptus oils and chrysanrimum oils, Flybusters oil has been shown to be highly effective against a board spectrum of insects.
This natural water-based product is specifically formulated for horses, camels, and pets to protect them from diseases transmitted through flies, mosquitos, midges, ticks, and other biting insects.
Direction of Use: Shake Well Before Use. Hold Container Upright. Water based formula ready to use with no need for mixing.
HORSES AND PONIES: To repel and kill Horn Flies, Stable Flies, House Flies, Horse Flies, Deer Flies, Mosquitoes and Gnats, apply REPEL FORCE Fly Repellent as directed below.
As a Spray: Remove excess dirt and dust. Apply a light spray mist sufficient to wet the surface of the hair while brushing lightly against the lay of the hair. Avoid spraying in eyes and mucous membranes. Apply with a sponge or soft cloth to these areas.
As a Wipe-On: Thoroughly brush horse to remove dirt and dust. Extremely dirty horses should be shampooed, rinsed and allowed to dry before applying. Use a sponge or clean soft cloth.
Apply REPEL FORCE Fly Repellent to point before run off over areas to be protected. Pay special attention to legs, belly, shoulders, neck and facial areas. Avoid eyes and mucous membranes.
Repeat treatment at intervals necessary to give continued protection.
To control blood-sucking lice: apply REPEL FORCE Fly Repellent to the infested areas of the animal using a stiff brush to get the spray to the base of the hair. Repeat every 2 to 3 weeks if required.
DOGS AND PUPPIES: To control fleas and ticks on dogs and puppies, apply REPEL FORCE Fly Repellent starting at the animal’s head (avoiding the eyes, nose and mouth as you spray). Make sure the entire body is covered, including the legs, underbody and tail. While spraying, fluff the hair so that the spray will penetrate to the skin. Make sure spray wets the animal thoroughly. Avoid contact with genitalia. Repeat treatment daily. Do not use on dogs and cats under 12 weeks of age. Consult a veterinarian before using this product on debilitated, aged, pregnant, medicated or nursing animals.
Sensitivities may occur after using ANY pesticide products for pets. If signs of sensitivity occur, bathe your pet with mild soap and rinse with large amounts of water. If signs continue, consult a veterinarian immediately.
PET AREAS: To control fleas and ticks in premises, thoroughly spray infested areas, pet beds, quarters, nearby cracks and crevices, along and behind baseboards, moldings, window and door frames with REPEL FORCE Fly Repellent. Do not wet articles to point of run off or drip. Do not use treated article until spray has dried. Fresh bedding should be placed in the animal’s quarters following treatment. Repeat treatment as needed. Concurrent treatment of pets with another registered on animal product is recommended. Remove or cover exposed food and drinking water before application. Remove or cover dishes, utensils, food processing equipment, and food preparation surfaces, or wash them before use. Do not remain in treated area. Exit area immediately and remain outside the treated area until vapors and/or mists have dispersed. Not for use in outdoor residential misting systems.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
FlyBuster EcoBusters Insect Control
FlyBusters is a 100% chemical-free natural pesticide that helps repel and control annoying insects while remaining safe for your health and surroundings. This residue free spray uses a natural flowers active ingredient called Pyrethrin and is harmless to both humans and animals.
FlyBusters EcoBuster Spray is a perfect natural insect repellent solution suitable for home, business, indoors or outdoors safe to use around young children and our beloved pets and animals.
With the combined dispenser it is possible to program your spray system and only spray at times when most insects are around – a hassle-free solution that automates sprays so you can sit back and relax without being annoyed by insects.
Purchase Options:
- “Refill Only” is a pack of two (2) refill cans to replace your existing cans
- “FlyBuster Set” includes one dispenser and one can of FlyBusters EcoBuster Spray
- “Dispenser Only” includes one FlyBusters Programmable Spray Dispenser
CTGB REGISTRATION: Flybusters is the only system in the European Community which is assessed according to the new European Biocide Regulations and is registered in the Netherlands with the CTGB under number 14332N and in Belgium at FOD, Directorate-General Living Environment, under number 6013B.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Fly Trap Attractant Refill
An exclusive formula that contains four different attractants flies can’t resist in a water soluble pouch format. It can be used with Fly Terminator Pro, Captivator Fly Trap and other reusable water-based traps. Each package contains eight x 30 gm. water soluble pouches.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
The product is good and traps flies easily. However, customer service is very bad. Multiple emails sent regarding clarification on the order and no one responds.
Horze Zebra Fly Mask
Protect your horse from biting flies with this full coverage fly mask.
It has been shown that flies get confused and stay away from the zebra print.
The detachable nose allows you to custom fit it to your needs.
The ear and upper part are mesh to provide plenty of airflow.
The soft fleece lining around the ears and eyes means no rubbing or hair loss.
Hook-and-loop fasteners allow for easy attachment.
Features:
- High-quality fly hood
- Zebra pattern keeps flies away and looks fun
- Detachable nose area
- Ear and upper part are mesh
- Fleece lining at edges
- Great ventilation
- Hook-and-loop fasteners
- 100% Polyester.
Washing instructions:
Wash warm water, air dry.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Premier Equine Bug Buster Fly Rug with Belly Flap
Keep your horse protected from flies with the Bug Buster Fly Rug.
The Bug Buster has been developed to protect your horse from annoying insects and flies during summer. Made from a soft mesh polyester, this fly rug is ideal for repelling bugs. Breathable fabric helps prevent heat build-up in warm weather, aiding the wellbeing of your horse. Antibacterial breathable polyester lining over the shoulder and neck area prevents rubbing and is comfortable against your horse's skin. This fly rug is Approx. 70% UV reflective. A classic, simple but really effective fly rug complete with an integrated wrap-around belly flap for extra protection and comfort.
- Soft interlocking mesh polyester
- Long integrated neck cover offers more protection whilst grazing
- Double locking neck cover straps
- Neck cover lined with anti-static antibacterial breathable polyester lining over mane
- Double lined over wither and shoulder with anti-static antibacterial polyester nylon lining
- Anti-Static treated
- Gusset system
- Integrated wrap-around belly flap
- Quick release chest clips
- Supersize tail flap - double thickness
- Stainless steel hardware
- PVC coated tail strap
If you see "Pre-Order" this could mean the product is in a shipment on its way. Click "pre-order" to Pre-order to reserve yours now. Items on pre-order take between 3-5 working days to be delivered - however we always endeavor to deliver in the shortest time possible.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Pro-Tech Bug & Fly Boots
The Pro-Tech Bug Boots will help keep annoying insects away from your horse's legs.
Throughout the year horse's legs can suffer from fly and midge bites, causing swelling and irritation. Crafted from a 3D ducted sports mesh and anatomically contoured, these fly boots allow air to flow and circulate around the horse's leg, keeping them cool on the warmest of days. Can be used on both front and hind legs.
For full coverage, check out our extensive range of Fly Rugs and Fly Masks.
Technical Details:
- Constructed from breathable 3D ducted sports mesh
- Smooth face to the inner fabric
- Keep legs cool and protect against flies, bug and midges
- Designed and shaped to fit and contour around the tendon and fetlock area
- Wick away moisture and sweat
- Offers lightweight turnout protection
- Secure, stay in place
- Easy to use, put on and take off
- Can be used on front & hind legs
- Sold in pairs
Care Instructions: First remove hair & dried sweat with brush. Then ensure all fastenings are closed and machine wash at 30º using non-bio liquid. We recommend washing inside our 'Horse Boots Wash Bag'. Dry naturally away from direct heat sources
Due to shipping delays and increased volume of orders, some items on orders can be delayed by 2-5 working days. Please know we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Premier Equine Combo Mesh Air Fly Rug (Burgundy)
The Combo Mesh Air Fly Rug is crafted from a durable and lightweight sports mesh fabric, that is highly breathable and is great at keeping insects at bay. An extra high elasticated shoulder gusset allows for a greater range of movement across the shoulder and cross surcingles help secure the rug over the horse’s middle.
A longer cut, integrated neck cover gives full coverage even when grazing and is fastened using double locking Velcro straps. Antibacterial and anti-static lining over the mane and shoulders helps prevent rubbing and is comfortable against your horse’s skin. This fly rug is Approx. 70% UV reflective. This rug is ideal for protecting your horse from flies and other insects during warm weather.
Your Combo Mesh Air Fly Rug has been carefully hand packaged in a complimentary, reusable zip-fastened storage bag to keep your tack room tidy when not in use and easy for carrying.
Don't forget to browse our range of Fly Masks or these amazing Fly Boots for total insect protection.
If you see "Pre-Order" this could mean the product is in a shipment on its way. Click "pre-order" to Pre-order yours now before it arrives. Items on pre-order normally take 3-4 working days to be delivered - however we always endeavor to deliver in the shortest time possible!
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
This is the second fly buster rug i purchase from Equestri. Same of a kind. Different color. True to size. Jacky and team are incredibly helpful and supportive.
Fly Terminator Pro - Fly Trap
Durable plastic gallon jug traps up to 35,000 flies Insecticide-free - ideal for use around livestock operations or riding stables. Reusable. Patented, NO-RUST plastic top won't rust when exposed to the elements and ammonia. Sturdy handle makes trap easy to hang. Includes patented fly attractant flies can't resist.
Comes with three fly attractant sachets for you to start off with. Sachets are sold seperately.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Best product for fly
Fly Fringe with Ears
Add some length to your horse's forelock with this full fringe fly mask to help him keep flies away. The easy-to-attach bonnet allows plenty of airflow and freedom without a full face mask during pasture time.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Captivator Fly Trap
A heavy-duty, reusable 2 qt. plastic jug trap that is durable and easy to use. Captivator Fly Trap is economically priced and comes complete with a 30 gm. water soluble attractant pouch.
Comes with one fly attractant sachet for you to start off with. Sachets are sold seperately.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Fly Trap
Environmentally-friendly, reusable fly-trap catches pesky insects to trap them with a special bait (bait not included) to keep your stable bug-free. The trap can be hung easily around the stable. Hang several to keep pests away and your horse’s happy and germ-free. We recommend using easy bait such as sugar and water, or honey.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Salto Fly Veil (White)
The Salto Fly Veil pairs perfectly with the Saltare collection of deluxe saddle pads.
These beautiful fly veils offer style and function, crafted from a lightweight, quality soft-touch crochet, with a soft, comfortable stretch ear fabric, they fit neatly and securely when used under a bridle. The Salto is ideal for keeping insects away from your horse's ears and reducing noise to increase focus and concentration.
Sporting a signature 'PE' debossed metal badge, these luxury fly veils are a stylish addition to your collection. The metallic rope binding in a contrasting trim, adds a sophisticated and luxury touch to the ears.
Pair with your deluxe Competition White Saltare Saddle Pad for the ultimate coordinated, stylish look when training at home or during competitions.
Key Features: Salto Fly Veil by PEI
- Lightweight material
- Breathable
- Soft, comfortable fabric surrounding the ears
- Subtle PE branding
- Pairs with the Saltare deluxe saddle pads
Please allow 3-5 working days for delivery of these horse ears.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Premier Equine Combo Mesh Air Fly Rug (Mint Green)
The Combo Mesh Air Fly Rug is crafted from a durable and lightweight sports mesh fabric, that is highly breathable and is great at keeping insects at bay. An extra high elasticated shoulder gusset allows for a greater range of movement across the shoulder and cross surcingles help secure the rug over the horse’s middle.
A longer cut, integrated neck cover gives full coverage even when grazing and is fastened using double locking Velcro straps. Antibacterial and anti-static lining over the mane and shoulders helps prevent rubbing and is comfortable against your horse’s skin. This fly rug is Approx. 70% UV reflective. This rug is ideal for protecting your horse from flies and other insects during warm weather.
Your Combo Mesh Air Fly Rug has been carefully hand packaged in a complimentary, reusable zip-fastened storage bag to keep your tack room tidy when not in use and easy for carrying.
Don't forget to browse our range of Fly Masks or these amazing Fly Boots for total insect protection.
If you see "Pre-Order" this could mean the product is in a shipment on its way. Click "pre-order" to Pre-order yours now before it arrives. Items on pre-order normally take 3-4 working days to be delivered - however we always endeavor to deliver in the shortest time possible!
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Premier Equine Combo Mesh Air Fly Rug (Blue)
The Combo Mesh Air Fly Rug is crafted from a durable and lightweight sports mesh fabric, that is highly breathable and is great at keeping insects at bay. An extra high elasticated shoulder gusset allows for a greater range of movement across the shoulder and cross surcingles help secure the rug over the horse’s middle.
A longer cut, integrated neck cover gives full coverage even when grazing and is fastened using double locking Velcro straps. Antibacterial and anti-static lining over the mane and shoulders helps prevent rubbing and is comfortable against your horse’s skin. This fly rug is Approx. 70% UV reflective. This rug is ideal for protecting your horse from flies and other insects during warm weather.
Your Combo Mesh Air Fly Rug has been carefully hand packaged in a complimentary, reusable zip-fastened storage bag to keep your tack room tidy when not in use and easy for carrying.
Don't forget to browse our range of Fly Masks or these amazing Fly Boots for total insect protection.
If you see "Pre-Order" this could mean the product is in a shipment on its way. Click "pre-order" to Pre-order yours now before it arrives. Items on pre-order normally take 3-4 working days to be delivered - however we always endeavor to deliver in the shortest time possible!
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Equilibrium Net Relief Riding Fly Mask
An awesome solution to your horses fly irritation woes. This ride on fly mask not only protects your horses head from irritating flies, dust and midges, but also offers some sun protection too.
A unique fly mask for riding which protects your horse’s face, eyes and ears from flies and strong sunlight.
- Provides an effective barrier for flies and biting insects
- Protects from the sun’s harsh rays with over 65% UV protection
- Comfortable fit and excellent visibility with excellent clearance over the eyes and eyelashes
- Ideal for all ridden work allowing your horse to concentrate on working, rather than on flies and bright sunlight
- Approved by British Dressage for use in competition**
Two types of mesh are used within the Riding Mask. There is a softer one, which goes over your horses’ ears to keep them protected but comfortable. And then a slightly firmer PVC mesh over the face, giving it structure to stay away from your horses’ eyes and eyelashes. This mesh also provides over 65% UV protection for those horses who are sensitive to sunlight.
Great for horses who:
- Are sensitive to sunlight.
- Are sensitive to flies and midges.
- Shake their heads when ridden.
The sizing usually works on your bridle size – for example, if your horse is in a cob bridle, generally they would use a medium mask. For the best fit though, we do recommend measuring.
How do I care for the Riding Mask?
To clean the Riding Mask, we recommend that you just rinse it regularly in lukewarm water. Do not wring or spin the material.
We offer a diverse range of fly prevention products for horses. If you're looking for a fly mask with ears or for a full face fly mask for your horse - we have it all!
Please allow 3-5 days delivery time on these products as they are fast moving and can on very rare occasions be pending in a shipment.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PEI Fly Veil (White)
These stunning crochet detail fly veils will help keep insects away from your horse's ears during ridden work…as well as adding a professional sporty look.
Premier Equine Fly Veils are ideal for keeping insects away from your horse’s ears and reducing noise, therefore increasing focus and concentration. Designed to match our exclusive range of Wool European and European Cotton Saddle Pads, providing you with a stylish look at home or at competitions. The soft fabric ear covering is comfortable for your horse, completed by our crochet pattern with contrast piping and ‘PE Sport’ logo to the front.
Key Features: Premier Equine Fly Veils
- Stylish crochet material
- Soft, comfort fabric surrounding ears
- 'P|E Sport' branding at front
- Breathable
- Twisted rope bindings
- Machine Washable (30°)
- Form shape and dry naturally
Please allow 3-5 working days for delivery of these horse ears.
Fly Hat Size Guide:
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Horze La Plaz Camouflage Fly Rug & Mask
Full fly protection to keep your horse comfortable this summer.
The Horze La Paz fly set consists of a fly rug, a detachable neck piece and a fly mask. All items can be worn separately or together, however your horse needs it. The rug is kept in place by double front buckles, a bellyflap, tailflap, tailstrap and legstraps. The neck and mask can easily be attached with D-rings. Mask and neck each close with hook-and-loop fasteners. The neck is equipped with fleece, and the mask with breathable mesha material. Soft fleece around all edges makes sure your horse feels well.
Features:
- For full protection
- Rug with double front closure, bellyflap, tailflap, tailstrap and legstraps with snaps
- Easy attachment of neck and mask with D-rings
- Neck with hook-and-loop closure and fleece at mane
- Mask with hook-and-loop closure and breathable mesh
- Soft fleece around all edges
- Horze logo tape along spine and neck
Technical description: 100% Polyester.
Washing instructions: Machine wash with similar colours at 40 degrees. Don’t use bleach or fabric softener. Air dry.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Salto Fly Veil (Black)
The Salto Fly Veil pairs perfectly with the Saltare collection of deluxe saddle pads.
These beautiful fly veils offer style and function, crafted from a lightweight, quality soft-touch crochet, with a soft, comfortable stretch ear fabric, they fit neatly and securely when used under a bridle. The Salto is ideal for keeping insects away from your horse's ears and reducing noise to increase focus and concentration.
Sporting a signature 'PE' debossed metal badge, these luxury fly veils are a stylish addition to your collection. The metallic rope binding in a contrasting trim, adds a sophisticated and luxury touch to the ears.
Pair with your deluxe Black Saltare Saddle Pad for the ultimate coordinated, stylish look when training at home or during competitions.
Key Features: Salto Fly Veil by PEI
- Lightweight material
- Breathable
- Soft, comfortable fabric surrounding the ears
- Subtle PE branding
- Pairs with the Saltare deluxe saddle pads
Please allow 3-5 working days for delivery of these horse ears.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PE Atlas Fly Veil (Grey)
The Atlas fly veil has been designed to protect your horse from insects and reduce noise, increasing focus and concentration. Elegant and functional, this luxury fly veil comes with the PE logo embroidered on the front, as well as the signature 'PE' circles printed on the side of the ears.
Crafted from a soft-touch, lightweight, breathable performance jersey these ears are the perfect choice for everyday training or competitions. The deeper section behind the ears gives a secure fit and accommodates for wider head pieces. The ergonomic shape provides your horse with the ultimate comfort.
Want to coordinate your style, pair your Atlas Fly Veil with our range of Alberta or Atlantis saddle pads, providing you with a stylish look whilst training at home or during competition.
Key Features: Premier Equine Fly Veils
- Stylish lightwight stretch material
- Soft, comfortable fabric surrounding the ears
- Subtle PE branding
- Breathable
Please allow 3-5 working days for delivery of these horse ears.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PE Atlas Fly Veil (Navy)
The Atlas fly veil has been designed to protect your horse from insects and reduce noise, increasing focus and concentration. Elegant and functional, this luxury fly veil comes with the PE logo embroidered on the front, as well as the signature 'PE' circles printed on the side of the ears.
Crafted from a soft-touch, lightweight, breathable performance jersey these ears are the perfect choice for everyday training or competitions. The deeper section behind the ears gives a secure fit and accommodates for wider head pieces. The ergonomic shape provides your horse with the ultimate comfort.
Want to coordinate your style, pair your Atlas Fly Veil with our range of Alberta or Atlantis saddle pads, providing you with a stylish look whilst training at home or during competition.
Key Features: Premier Equine Fly Veils
- Stylish lightwight stretch material
- Soft, comfortable fabric surrounding the ears
- Subtle PE branding
- Breathable
Please allow 3-5 working days for delivery of these horse ears.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PEI Fly Veil (Black)
These stunning crochet detail fly veils will help keep insects away from your horse's ears during ridden work…as well as adding a professional sporty look.
Premier Equine Fly Veils are ideal for keeping insects away from your horse’s ears and reducing noise, therefore increasing focus and concentration. Designed to match our exclusive range of Wool European and European Cotton Saddle Pads, providing you with a stylish look at home or at competitions. The soft fabric ear covering is comfortable for your horse, completed by our crochet pattern with contrast piping and ‘PE Sport’ logo to the front.
Key Features: Premier Equine Fly Veils
- Stylish crochet material
- Soft, comfort fabric surrounding ears
- 'P|E Sport' branding at front
- Breathable
- Twisted rope bindings
- Machine Washable (30°)
- Form shape and dry naturally
Please allow 3-5 working days for delivery of these horse ears.
Fly Hat Size Guide:
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Horze Stretch Lycra Fly Mask (Blue)
Protect your horse's head from irritating insects, debris and dust with the Horze Soft Stretch Fly Mask.
Let your horse loose in the paddock in a cool protective fly mask! The hood is made from soft, super stretch lycra for optimum comfort. The ear and eye mask areas are encased with a mesh fabric which protects without hindering sight and hearing. This mask is designed to stay snug and keep pests away.
Features:
- Super stretch lycra
- Highly breathable
- Mesh at ear and eye areas
- Excellent fit
- Comes in a range of fresh colours
- Technical description:
- Lycra/polyester.
Washing instructions:
Wash at 40 degrees. Air dry.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Horze Stretch Lycra Fly Mask (Purple)
Protect your horse's head from irritating insects, debris and dust with the Horze Soft Stretch Fly Mask.
Let your horse loose in the paddock in a cool protective fly mask! The hood is made from soft, super stretch lycra for optimum comfort. The ear and eye mask areas are encased with a mesh fabric which protects without hindering sight and hearing. This mask is designed to stay snug and keep pests away.
Features:
- Super stretch lycra
- Highly breathable
- Mesh at ear and eye areas
- Excellent fit
- Comes in a range of fresh colours
- Technical description:
- Lycra/polyester.
Washing instructions:
Wash at 40 degrees. Air dry.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Horze Stretch Lycra Fly Mask (Pink)
Protect your horse's head from irritating insects, debris and dust with the Horze Soft Stretch Fly Mask.
Let your horse loose in the paddock in a cool protective fly mask! The hood is made from soft, super stretch lycra for optimum comfort. The ear and eye mask areas are encased with a mesh fabric which protects without hindering sight and hearing. This mask is designed to stay snug and keep pests away.
Features:
- Super stretch lycra
- Highly breathable
- Mesh at ear and eye areas
- Excellent fit
- Comes in a range of fresh colours
- Technical description:
- Lycra/polyester.
Washing instructions:
Wash at 40 degrees. Air dry.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Horze Stretch Lycra Fly Mask (Green)
Protect your horse's head from irritating insects, debris and dust with the Horze Soft Stretch Fly Mask.
Let your horse loose in the paddock in a cool protective fly mask! The hood is made from soft, super stretch lycra for optimum comfort. The ear and eye mask areas are encased with a mesh fabric which protects without hindering sight and hearing. This mask is designed to stay snug and keep pests away.
Features:
- Super stretch lycra
- Highly breathable
- Mesh at ear and eye areas
- Excellent fit
- Comes in a range of fresh colours
- Technical description:
- Lycra/polyester.
Washing instructions:
Wash at 40 degrees. Air dry.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Salto Fly Veil (Navy)
The Salto Fly Veil pairs perfectly with the Saltare collection of deluxe saddle pads.
These beautiful fly veils offer style and function, crafted from a lightweight, quality soft-touch crochet, with a soft, comfortable stretch ear fabric, they fit neatly and securely when used under a bridle. The Salto is ideal for keeping insects away from your horse's ears and reducing noise to increase focus and concentration.
Sporting a signature 'PE' debossed metal badge, these luxury fly veils are a stylish addition to your collection. The metallic rope binding in a contrasting trim, adds a sophisticated and luxury touch to the ears.
Pair with your deluxe Navy Saltare Saddle Pad for the ultimate coordinated, stylish look when training at home or during competitions.
Key Features: Salto Fly Veil by PEI
- Lightweight material
- Breathable
- Soft, comfortable fabric surrounding the ears
- Subtle PE branding
- Pairs with the Saltare deluxe saddle pads
Please allow 3-5 working days for delivery of these horse ears.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Salto Fly Veil (Burgundy)
The Salto Fly Veil pairs perfectly with the Saltare collection of deluxe saddle pads.
These beautiful fly veils offer style and function, crafted from a lightweight, quality soft-touch crochet, with a soft, comfortable stretch ear fabric, they fit neatly and securely when used under a bridle. The Salto is ideal for keeping insects away from your horse's ears and reducing noise to increase focus and concentration.
Sporting a signature 'PE' debossed metal badge, these luxury fly veils are a stylish addition to your collection. The metallic rope binding in a contrasting trim, adds a sophisticated and luxury touch to the ears.
Pair with your deluxe Burgundy Saltare Saddle Pad for the ultimate coordinated, stylish look when training at home or during competitions.
Key Features: Salto Fly Veil by PEI
- Lightweight material
- Breathable
- Soft, comfortable fabric surrounding the ears
- Subtle PE branding
- Pairs with the Saltare deluxe saddle pads
Please allow 3-5 working days for delivery of these horse ears.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Salto Fly Veil (Green)
The Salto Fly Veil pairs perfectly with the Saltare collection of deluxe saddle pads.
These beautiful fly veils offer style and function, crafted from a lightweight, quality soft-touch crochet, with a soft, comfortable stretch ear fabric, they fit neatly and securely when used under a bridle. The Salto is ideal for keeping insects away from your horse's ears and reducing noise to increase focus and concentration.
Sporting a signature 'PE' debossed metal badge, these luxury fly veils are a stylish addition to your collection. The metallic rope binding in a contrasting trim, adds a sophisticated and luxury touch to the ears.
Pair with your deluxe Green Saltare Saddle Pad for the ultimate coordinated, stylish look when training at home or during competitions.
Key Features: Salto Fly Veil by PEI
- Lightweight material
- Breathable
- Soft, comfortable fabric surrounding the ears
- Subtle PE branding
- Pairs with the Saltare deluxe saddle pads
Please allow 3-5 working days for delivery of these horse ears.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Salto Fly Veil (Grey)
The Salto Fly Veil pairs perfectly with the Saltare collection of deluxe saddle pads.
These beautiful fly veils offer style and function, crafted from a lightweight, quality soft-touch crochet, with a soft, comfortable stretch ear fabric, they fit neatly and securely when used under a bridle. The Salto is ideal for keeping insects away from your horse's ears and reducing noise to increase focus and concentration.
Sporting a signature 'PE' debossed metal badge, these luxury fly veils are a stylish addition to your collection. The metallic rope binding in a contrasting trim, adds a sophisticated and luxury touch to the ears.
Pair with your deluxe Grey Saltare Saddle Pad for the ultimate coordinated, stylish look when training at home or during competitions.
Key Features: Salto Fly Veil by PEI
- Lightweight material
- Breathable
- Soft, comfortable fabric surrounding the ears
- Subtle PE branding
- Pairs with the Saltare deluxe saddle pads
Please allow 3-5 working days for delivery of these horse ears.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PE Atlas Fly Veil (White)
The Atlas fly veil has been designed to protect your horse from insects and reduce noise, increasing focus and concentration. Elegant and functional, this luxury fly veil comes with the PE logo embroidered on the front, as well as the signature 'PE' circles printed on the side of the ears.
Crafted from a soft-touch, lightweight, breathable performance jersey these ears are the perfect choice for everyday training or competitions. The deeper section behind the ears gives a secure fit and accommodates for wider head pieces. The ergonomic shape provides your horse with the ultimate comfort.
Want to coordinate your style, pair your Atlas Fly Veil with our range of Alberta or Atlantis saddle pads, providing you with a stylish look whilst training at home or during competition.
Key Features: Premier Equine Fly Veils
- Stylish lightwight stretch material
- Soft, comfortable fabric surrounding the ears
- Subtle PE branding
- Breathable
Please allow 3-5 working days for delivery of these horse ears.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PE Atlas Fly Veil (Maroon)
The Atlas fly veil has been designed to protect your horse from insects and reduce noise, increasing focus and concentration. Elegant and functional, this luxury fly veil comes with the PE logo embroidered on the front, as well as the signature 'PE' circles printed on the side of the ears.
Crafted from a soft-touch, lightweight, breathable performance jersey these ears are the perfect choice for everyday training or competitions. The deeper section behind the ears gives a secure fit and accommodates for wider head pieces. The ergonomic shape provides your horse with the ultimate comfort.
Want to coordinate your style, pair your Atlas Fly Veil with our range of Alberta or Atlantis saddle pads, providing you with a stylish look whilst training at home or during competition.
Key Features: Premier Equine Fly Veils
- Stylish lightwight stretch material
- Soft, comfortable fabric surrounding the ears
- Subtle PE branding
- Breathable
Please allow 3-5 working days for delivery of these horse ears.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PE Atlas Fly Veil (Green)
The Atlas fly veil has been designed to protect your horse from insects and reduce noise, increasing focus and concentration. Elegant and functional, this luxury fly veil comes with the PE logo embroidered on the front, as well as the signature 'PE' circles printed on the side of the ears.
Crafted from a soft-touch, lightweight, breathable performance jersey these ears are the perfect choice for everyday training or competitions. The deeper section behind the ears gives a secure fit and accommodates for wider head pieces. The ergonomic shape provides your horse with the ultimate comfort.
Want to coordinate your style, pair your Atlas Fly Veil with our range of Alberta or Atlantis saddle pads, providing you with a stylish look whilst training at home or during competition.
Key Features: Premier Equine Fly Veils
- Stylish lightwight stretch material
- Soft, comfortable fabric surrounding the ears
- Subtle PE branding
- Breathable
Please allow 3-5 working days for delivery of these horse ears.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PE Atlas Fly Veil (Brown)
The Atlas fly veil has been designed to protect your horse from insects and reduce noise, increasing focus and concentration. Elegant and functional, this luxury fly veil comes with the PE logo embroidered on the front, as well as the signature 'PE' circles printed on the side of the ears.
Crafted from a soft-touch, lightweight, breathable performance jersey these ears are the perfect choice for everyday training or competitions. The deeper section behind the ears gives a secure fit and accommodates for wider head pieces. The ergonomic shape provides your horse with the ultimate comfort.
Want to coordinate your style, pair your Atlas Fly Veil with our range of Alberta or Atlantis saddle pads, providing you with a stylish look whilst training at home or during competition.
Key Features: Premier Equine Fly Veils
- Stylish lightwight stretch material
- Soft, comfortable fabric surrounding the ears
- Subtle PE branding
- Breathable
Please allow 3-5 working days for delivery of these horse ears.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PE Atlas Fly Veil (Black)
The Atlas fly veil has been designed to protect your horse from insects and reduce noise, increasing focus and concentration. Elegant and functional, this luxury fly veil comes with the PE logo embroidered on the front, as well as the signature 'PE' circles printed on the side of the ears.
Crafted from a soft-touch, lightweight, breathable performance jersey these ears are the perfect choice for everyday training or competitions. The deeper section behind the ears gives a secure fit and accommodates for wider head pieces. The ergonomic shape provides your horse with the ultimate comfort.
Want to coordinate your style, pair your Atlas Fly Veil with our range of Alberta or Atlantis saddle pads, providing you with a stylish look whilst training at home or during competition.
Key Features: Premier Equine Fly Veils
- Stylish lightwight stretch material
- Soft, comfortable fabric surrounding the ears
- Subtle PE branding
- Breathable
Please allow 3-5 working days for delivery of these horse ears.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PEI Fly Veil (Turquoise)
These stunning crochet detail fly veils will help keep insects away from your horse's ears during ridden work…as well as adding a professional sporty look.
Premier Equine Fly Veils are ideal for keeping insects away from your horse’s ears and reducing noise, therefore increasing focus and concentration. Designed to match our exclusive range of Wool European and European Cotton Saddle Pads, providing you with a stylish look at home or at competitions. The soft fabric ear covering is comfortable for your horse, completed by our crochet pattern with contrast piping and ‘PE Sport’ logo to the front.
Key Features: Premier Equine Fly Veils
- Stylish crochet material
- Soft, comfort fabric surrounding ears
- 'P|E Sport' branding at front
- Breathable
- Twisted rope bindings
- Machine Washable (30°)
- Form shape and dry naturally
Please allow 3-5 working days for delivery of these horse ears.
Fly Hat Size Guide:
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PEI Fly Veil (Brown)
These stunning crochet detail fly veils will help keep insects away from your horse's ears during ridden work…as well as adding a professional sporty look.
Premier Equine Fly Veils are ideal for keeping insects away from your horse’s ears and reducing noise, therefore increasing focus and concentration. Designed to match our exclusive range of Wool European and European Cotton Saddle Pads, providing you with a stylish look at home or at competitions. The soft fabric ear covering is comfortable for your horse, completed by our crochet pattern with contrast piping and ‘PE Sport’ logo to the front.
Key Features: Premier Equine Fly Veils
- Stylish crochet material
- Soft, comfort fabric surrounding ears
- 'P|E Sport' branding at front
- Breathable
- Twisted rope bindings
- Machine Washable (30°)
- Form shape and dry naturally
Please allow 3-5 working days for delivery of these horse ears.
Fly Hat Size Guide:
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PEI Fly Veil (Grey)
These stunning crochet detail fly veils will help keep insects away from your horse's ears during ridden work…as well as adding a professional sporty look.
Premier Equine Fly Veils are ideal for keeping insects away from your horse’s ears and reducing noise, therefore increasing focus and concentration. Designed to match our exclusive range of Wool European and European Cotton Saddle Pads, providing you with a stylish look at home or at competitions. The soft fabric ear covering is comfortable for your horse, completed by our crochet pattern with contrast piping and ‘PE Sport’ logo to the front.
Key Features: Premier Equine Fly Veils
- Stylish crochet material
- Soft, comfort fabric surrounding ears
- 'P|E Sport' branding at front
- Breathable
- Twisted rope bindings
- Machine Washable (30°)
- Form shape and dry naturally
Please allow 3-5 working days for delivery of these horse ears.
Fly Hat Size Guide:
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PEI Fly Veil (Burgundy)
These stunning crochet detail fly veils will help keep insects away from your horse's ears during ridden work…as well as adding a professional sporty look.
Premier Equine Fly Veils are ideal for keeping insects away from your horse’s ears and reducing noise, therefore increasing focus and concentration. Designed to match our exclusive range of Wool European and European Cotton Saddle Pads, providing you with a stylish look at home or at competitions. The soft fabric ear covering is comfortable for your horse, completed by our crochet pattern with contrast piping and ‘PE Sport’ logo to the front.
Key Features: Premier Equine Fly Veils
- Stylish crochet material
- Soft, comfort fabric surrounding ears
- 'P|E Sport' branding at front
- Breathable
- Twisted rope bindings
- Machine Washable (30°)
- Form shape and dry naturally
Please allow 3-5 working days for delivery of these horse ears.
Fly Hat Size Guide:
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Horze Adepto Ear Net (Grey)
Beautiful ear net in gorgeous colours for the new season!
The Horze Adepto ear net is made from detailed crochet with soft cotton ears. A striped trim matches the ears and adds a pretty detail. Perfectly pair these ears with the matching general purpose Adepto Saddle Pad in Steel Grey for a crisp matchy matchy look.
Features:
- Delicate crochet
- Breathable
- Cotton ears
- Matching striped trim
- Technical description: 100% Cotton.
- Sizing to suit medium to large horse size ears
Washing instructions: Machine wash in cold water. Air dry.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Horze Adepto Ear Net (Lavendar Purple)
Beautiful ear net in gorgeous colours for the new season!
The Horze Adepto ear net is made from detailed crochet with soft cotton ears. A striped trim matches the ears and adds a pretty detail. Perfectly pair these ears with the matching general purpose Adepto Saddle Pad in Light Purple for a crisp matchy matchy look.
Features:
- Delicate crochet
- Breathable
- Cotton ears
- Matching striped trim
- Technical description: 100% Cotton.
- Sizing to suit medium to large horse size ears
Washing instructions: Machine wash in cold water. Air dry.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Horze Adepto Ear Net (Purple)
Beautiful ear net in gorgeous colours for the new season!
The Horze Adepto ear net is made from detailed crochet with soft cotton ears. A striped trim matches the ears and adds a pretty detail. Perfectly pair these ears with the matching general purpose Adepto Saddle Pad in Blackcurrent Purple for a crisp matchy matchy look.
Features:
- Delicate crochet
- Breathable
- Cotton ears
- Matching striped trim
- Technical description: 100% Cotton.
- Sizing to suit medium to large horse size ears
Washing instructions: Machine wash in cold water. Air dry.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
Horze Adepto Ear Net (Khaki Green)
Beautiful ear net in gorgeous colours for the new season!
The Horze Adepto ear net is made from detailed crochet with soft cotton ears. A striped trim matches the ears and adds a pretty detail. Perfectly pair these ears with the matching general purpose Adepto Saddle Pad in Khaki Green for a crisp matchy matchy look.
Features:
- Delicate crochet
- Breathable
- Cotton ears
- Matching striped trim
- Technical description: 100% Cotton.
- Sizing to suit medium to large horse size ears
Washing instructions: Machine wash in cold water. Air dry.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PEI Comfort Tech Lycra Full Cover Fly Mask
A bestselling fly mask, designed with your horses’ comfort in mind.
The Premier Equine Comfort Tech Xtra Lycra Fly Mask has been engineered to provide a smart 360° protection solution for horses against flies. The easy pull-on design is strapless for safety, crafted from a breathable four way stretch Lycra for comfort, and helps to provide a secure custom like fit which helps prevent bugs and flies crawling under the mask and causing irritation.
Sensory zones such as the eyes, ears and nose are protected by a flexible durable mesh, engineered with a degree of stability helping it to stand away from the face as to not cause irritation. The breathable and lightweight nature of the mesh allows for airflow, vital to the health of the sensory organs it is protecting.
A fly mask ideal for horses who require a high degree of protection.
Full-face Comfort Fly Mask – Key Features:
- 360° custom like fit
- Pull-on design
- Mesh ears, eyes and nose
- Long nose guard – extra protection
- Four way stretch Lycra
- Anatomically shaped for comfort
- Opening for the forelock to be pulled through for added comfort
- Approx 70% UV reflective
- Comes inside a complimentary, reusable zip-fastened storage bag
Please allow 3-5 days for these fly masks to arrive.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PEI Fly Veil (Green)
These stunning crochet detail fly veils will help keep insects away from your horse's ears during ridden work…as well as adding a professional sporty look.
Premier Equine Fly Veils are ideal for keeping insects away from your horse’s ears and reducing noise, therefore increasing focus and concentration. Designed to match our exclusive range of Wool European and European Cotton Saddle Pads, providing you with a stylish look at home or at competitions. The soft fabric ear covering is comfortable for your horse, completed by our crochet pattern with contrast piping and ‘PE Sport’ logo to the front.
Key Features: Premier Equine Fly Veils
- Stylish crochet material
- Soft, comfort fabric surrounding ears
- 'P|E Sport' branding at front
- Breathable
- Twisted rope bindings
- Machine Washable (30°)
- Form shape and dry naturally
Please allow 3-5 working days for delivery of these horse ears.
Fly Hat Size Guide:
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
B Vertigo Zurich Silent Ear Net (Navy)
This soft ear net with neoprene lining to eliminate distractions.
The B Vertigo Zurich ear net is made from soft crocheted material that feels comfortable against your horse's skin. Elegant colours are classic and timeless. The ears are lined with neoprene noise cancelling material to minimise distractions. Pretty piping completes the look. Pair with the matching Zurich saddle pad in either Dressage cut or Jumping / General Purpose style, for a full complimentary look.
Features:
- Soft material
- Breathable
- Ears with noise cancelling lining
- Trim with piping
- Classic colours
- Small Horze logo on one ear
- Technical description: 100% Polyester.
Washing instructions: Machine wash in cold water. Air dry.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PEI Fly Veil (Royal Blue)
These stunning crochet detail fly veils will help keep insects away from your horse's ears during ridden work…as well as adding a professional sporty look.
Premier Equine Fly Veils are ideal for keeping insects away from your horse’s ears and reducing noise, therefore increasing focus and concentration. Designed to match our exclusive range of Wool European and European Cotton Saddle Pads, providing you with a stylish look at home or at competitions. The soft fabric ear covering is comfortable for your horse, completed by our crochet pattern with contrast piping and ‘PE Sport’ logo to the front.
Key Features: Premier Equine Fly Veils
- Stylish crochet material
- Soft, comfort fabric surrounding ears
- 'P|E Sport' branding at front
- Breathable
- Twisted rope bindings
- Machine Washable (30°)
- Form shape and dry naturally
Please allow 3-5 working days for delivery of these horse ears.
Fly Hat Size Guide:
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.
PEI Fly Veil (Red)
These stunning crochet detail fly veils will help keep insects away from your horse's ears during ridden work…as well as adding a professional sporty look.
Premier Equine Fly Veils are ideal for keeping insects away from your horse’s ears and reducing noise, therefore increasing focus and concentration. Designed to match our exclusive range of Wool European and European Cotton Saddle Pads, providing you with a stylish look at home or at competitions. The soft fabric ear covering is comfortable for your horse, completed by our crochet pattern with contrast piping and ‘PE Sport’ logo to the front.
Key Features: Premier Equine Fly Veils
- Stylish crochet material
- Soft, comfort fabric surrounding ears
- 'P|E Sport' branding at front
- Breathable
- Twisted rope bindings
- Machine Washable (30°)
- Form shape and dry naturally
Please allow 3-5 working days for delivery of these horse ears.
Fly Hat Size Guide:
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Are Applicable to Delivery of Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.
Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.
Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.