Martingales, breastplates and accessories to suit - all available here.
7 products

























Hunter Breastplate
A functional combination breastplate and martingale for use with horses that tend to pull or rush into jumps
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across the United Arab Emirates that are being delivered to your stable, riding school or equestrian yard and are delivered within three days of purchase, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi: We endeavour to ship all orders promptly. Deliveries within Abu Dhabi & Al Ain are received within four (5) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will only be available after good have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Leather Martingale (Black)
Quality leather martingale with silver buckles and connectors
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across the United Arab Emirates that are being delivered to your stable, riding school or equestrian yard and are delivered within three days of purchase, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi: We endeavour to ship all orders promptly. Deliveries within Abu Dhabi & Al Ain are received within four (5) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will only be available after good have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Elastic Jumping Breastplate
A stylish Italian leather breastplate with elasticated sides for improved comfort and less restriction around the horses shoulders. Buttery soft, highly durable and uncomplicated to fit, this breastplate is ideal for jumping as well as many other equestrian disciplines.
Easily fitted and adjustable at both the D-rings on the saddle and the girth so that you can optimise the fit to suit your horse’s individual needs. A removable running martingale piece enables the breastplate to be used as an aid for keeping your horses head at a controllable height. Two D-rings have been stitched on to the chest strap so that the martingale piece can be lowered or training aids can be attached. Complete with premium quality stainless steel buckles, clips and fixtures this breastplate is perfect for everyday use or competitions.
Why use horse breastplates? Breastplates are commonly used to help keep your saddle in the correct place and prevent it from slipping back. They distribute pressure evenly over the withers and chest causing minimal discomfort for your horse. This breastplate has removable running martingale/neck straps which can be threaded through the reins and used to help prevent your horse from raising its head too much.
If you see "Pre-Order" this could mean the product is in a shipment on its way. Click "pre-order" to Pre-order yours now. Items on pre-order come in on a bi-monthly basis, so could take between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across the United Arab Emirates that are being delivered to your stable, riding school or equestrian yard and are delivered within three days of purchase, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi: We endeavour to ship all orders promptly. Deliveries within Abu Dhabi & Al Ain are received within four (5) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will only be available after good have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Venice Combined Martingale
Your trusted steed will look stunning in this fully adjustable breastplate/martingale combination. Choose an easy to use running martingale and three point breastplate with this high quality combination. Your saddle won’t shift and your horse will keep his head and neck steady. Made of leather with snap hook attachments for easy removal. Washing instructions: Wipe with damp sponge to clean. Use leather cream for cleaning and care.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across the United Arab Emirates that are being delivered to your stable, riding school or equestrian yard and are delivered within three days of purchase, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi: We endeavour to ship all orders promptly. Deliveries within Abu Dhabi & Al Ain are received within four (5) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will only be available after good have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Invorio 5 Point Breastplate
5 point breastplates are used by eventers and jumpers worldwide for maximum saddle security. With attachments to the D-Rings, girth straps and the girth itself (between the horse’s legs) this breastplate is specifically designed to keep your saddle in the right place no matter what discipline you are taking part in. Crafted from sumptuously soft Italian leather for high durability and suppleness from the very first use.
Super strong, elasticated straps have been used high up near the horses shoulder to help decrease restriction. Both the shoulder points and the chest pad are padded with luxurious wool for extra comfort. Removable running martingale/neck straps can be used to help keep your horses head at a controllable height. Two D-rings have been stitched on to the chest strap so that the martingale piece can be lowered or training aids can be attached. Finished with premium stainless steel buckles, clips and fixtures. The perfect breastplate for riders who require total peace of mind that their saddle will always be in prime position.
Breastplates are commonly used to help keep your saddle in the correct place and prevent it from slipping back. They distribute pressure evenly over the withers and chest causing minimal discomfort for your horse. This breastplate has removable running martingale/neck straps which can be threaded through the reins and used to help prevent your horse from raising its head too much.
Please allow 3-5 working days for delivery of this specialised item.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across the United Arab Emirates that are being delivered to your stable, riding school or equestrian yard and are delivered within three days of purchase, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi: We endeavour to ship all orders promptly. Deliveries within Abu Dhabi & Al Ain are received within four (5) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will only be available after good have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Gressan Standing Martingale
A sumptuously soft standing martingale crafted from genuine Italian leather for increased durability and suppleness. Easily fitted and adjusted using buckles at both the shoulder and girth. A looped ending on the single neck strap allows this martingale to be fixed to the horse’s noseband (cavesson only). Finished with premium quality stainless steel fixtures, the Gressan is a perfect choice for flatwork or flatwork training.
Standing martingales are used to prevent a horse from raising its head significantly. As the horse tries to raise its head, the single strap attached to the noseband prevents it from doing so. Standing martingales are very restrictive and should only be used by riders with a good understanding of their horse’s way of going. Should not be used when jumping.
Please allow 3-5 days for delivery.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across the United Arab Emirates that are being delivered to your stable, riding school or equestrian yard and are delivered within three days of purchase, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi: We endeavour to ship all orders promptly. Deliveries within Abu Dhabi & Al Ain are received within four (5) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will only be available after good have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
PEI Zimella Elastic Breastgirth
The Zimella Elastic Breastgirth can be used to help prevent your saddle from slipping back, without the added "breastplate" connections. It is made from a combination of the finest quality Italian leather and elastic materials. The two inch wide elasticated panel attaches to the girth straps on either side and is held securely in place with the help of a leather neck strap. Both the leather neck strap and the girth attachments are adjustable so that you can fully customise the fit to suit your horse’s individual needs.
If you see "Pre-Order" this could mean the product is in a shipment on its way. Click "pre-order" to Pre-order yours now. Items on pre-order come in on a bi-monthly basis, so could take between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across the United Arab Emirates that are being delivered to your stable, riding school or equestrian yard and are delivered within three days of purchase, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Delivery Timings:
Please note, we do not deliver on Fridays or public holidays.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi: We endeavour to ship all orders promptly. Deliveries within Abu Dhabi & Al Ain are received within four (5) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will only be available after good have been returned and inspected and will be in the original mode of payment.
If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.
We do not accept product returns if:
Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
There's always a bargain to be had at eQuestri Click for sales & specials
Check out everything new to eQuestri See all the latest products, and brand new collections
We've taken the mystery out of shopping for your horse & pet lovers in our handy gift guide