PEI Bellissima Shaped Diamante Browband

HayPlay Ball

Dhs. 245.00

Slow-Feeding, Playful, Boredom-Breaking Solution for Horses

This healthy and challenging entertaining tool is just a bundle of fun for your equine friends and a new innovative way to feed your horse its daily forage intake.

The HayPlay Ball simulates a natural grazing position and is suitable for use indoor or outdoor for horses or ponies. Its spherical shape allows the HayPlay to be freely pushed around, but it wont run away so quickly from your horse or down a slope. The HayPlay can also be used as boredom buster without having to feed your horse or pony any additional hard feed. Ideal for horses on box rest, laminitis, starvation paddocks, small / sand paddocks.

Simply fill the ball with hay, screw on the lid and leave your horse to work out how to get it. This way of dispensing meals will encourage healthy eating patterns that encourage slow feeding, that your horse will eat at a more natural pace.

Features:

Strong and robust
Entertaining
Promotes healthy eating
Slow feed
Helps prevent boredom
Lightweight
Playful

Technical description:

100% Plastic
Diameter – 38 cm
Hole size – 5.8cm.

Delivery Charges:

“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Pavo Healthy Treats Apple (1kg)

Dhs. 50.00

Healthy Horse Treats for Rewarding your Horse

Reward your horse or pony with nutritious treats brought to you from a trusted horse feed brand with over 50 years experience. Most horse treats taste really good, but unfortunately can contain (just like candy for people) unhealthy ingredients, like a high sugar content and cereals.

It is important to stock up on the healthiest horse treats you can find so you can treat your horse with confidence and without the risk of feeding too much sugar or unhealthy ingredients, or worse - unknown ingredients.

Pavo Healthy Treats are called ‘healthy’ because while they taste very good, they are made of 100% purely natural ingredients, without cereals and artificial additives. Thanks to the natural origin, the sugar and starch content is very low, meaning you can safely treat all types of horses and ponies with a tasty Pavo Healthy Treat. Even if your horse has metabolic problems or is overweight and should have as little sugar as possible, this is a safe treat to give in moderation.

Available in delicious Apple, but also in Nettle, Beetroot, Carrot and Linseed.
Choose your favourite flavour or give them all a try to discover which flavour is your horse’s favourite.

100% natural ingredients
No artificial additives
Free of cereals
Very low sugar and starch content

Daily feeding advice: give your horse a few Pavo Healthy Treats per day as a bonus in addition to its daily diet. Maximum daily quantity: 30 gr / 100 kg body weight. For a horse weighing 600 kg that is a maximum of 180 grams per day (approximately 40 treats). For a pony (300 kg) half of that amount: maximum 20 treats a day.

Pavo's Healthy Apple Treats contain:

Meadow and plant fibers
Apple pulp (25%)
apple pieces (0,1%)

Guaranteed Analysis:

Energy (ME) 8,5 MJ/kg
Energy (DE) 10 MJ/kg
Energy (EWpa) 0,8 MJ/kg
Crude protein 7,4 %
Crude fat 2,2 %
Crude fibre 24,5 %
Crude ash 6,1 %
Sugar 7,0 %
Starch 7,8 %
Sodium 0,03 %
Potassium 1,42 %
Magnesium 0,15 %

Delivery Charges:

“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Pavo Healthy Treats Carrot (1kg)

Dhs. 50.00

Healthy Horse Treats for Rewarding your Horse

Reward your horse or pony with nutritious treats brought to you from a trusted horse feed brand with over 50 years experience. Most horse treats taste really good, but unfortunately can contain (just like candy for people) unhealthy ingredients, like a high sugar content and cereals.

It is important to stock up on the healthiest horse treats you can find so you can treat your horse with confidence and without the risk of feeding too much sugar or unhealthy ingredients, or worse - unknown ingredients.

Pavo Healthy Treats are called ‘healthy’ because while they taste very good, they are made of 100% purely natural ingredients, without cereals and artificial additives. Thanks to the natural origin, the sugar and starch content is very low, meaning you can safely treat all types of horses and ponies with a tasty Pavo Healthy Treat. Even if your horse has metabolic problems or is overweight and should have as little sugar as possible, this is a safe treat to give in moderation.

Available in Scrumptious Carrot, but also in Nettle, Apple, Beetroot and Linseed.
Choose your favourite flavour or give them all a try to discover which flavour is your horse’s favourite.

100% natural ingredients
No artificial additives
Free of cereals
Very low sugar and starch content

Daily feeding advice: give your horse a few Pavo Healthy Treats per day as a bonus in addition to its daily diet. Maximum daily quantity: 30 gr / 100 kg body weight. For a horse weighing 600 kg that is a maximum of 180 grams per day (approximately 40 treats). For a pony (300 kg) half of that amount: maximum 20 treats a day.

Pavo's Healthy Carrot Treats contain:

Meadow and plant fibers
Carrot (20%)
Apple pulp

Guaranteed Analysis:

Energy (ME) 7,7 MJ/kg
Energy (EWpa) 0,73 MJ/kg
Energy (DE) 9 MJ/kg
Crude protein 5,4 %
Crude fat 1,6 %
Crude fibre 27,7 %
Crude ash 5,7 %
Sugar 3,9 %
Starch 7,7 %
Sodium 0,05 %
Potassium 1,11 %
Magnesium 0,1 %

Delivery Charges:

“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Pavo Healthy Treats Linseed (1kg)

Dhs. 50.00

Healthy Horse Treats for Rewarding your Horse

Reward your horse or pony with nutritious treats brought to you from a trusted horse feed brand with over 50 years experience. Most horse treats taste really good, but unfortunately can contain (just like candy for people) unhealthy ingredients, like a high sugar content and cereals.

It is important to stock up on the healthiest horse treats you can find so you can treat your horse with confidence and without the risk of feeding too much sugar or unhealthy ingredients, or worse - unknown ingredients.

Pavo Healthy Treats are called ‘healthy’ because while they taste very good, they are made of 100% purely natural ingredients, without cereals and artificial additives. Thanks to the natural origin, the sugar and starch content is very low, meaning you can safely treat all types of horses and ponies with a tasty Pavo Healthy Treat. Even if your horse has metabolic problems or is overweight and should have as little sugar as possible, this is a safe treat to give in moderation.

Available in Lovely Linseed, but also in Nettle, Apple, Beetroot and Carrot.
Choose your favourite flavour or give them all a try to discover which flavour is your horse’s favourite.

100% natural ingredients
No artificial additives
Free of cereals
Very low sugar and starch content

Daily feeding advice: give your horse a few Pavo Healthy Treats per day as a bonus in addition to its daily diet. Maximum daily quantity: 30 gr / 100 kg body weight. For a horse weighing 600 kg that is a maximum of 180 grams per day (approximately 40 treats). For a pony (300 kg) half of that amount: maximum 20 treats a day.

Pavo's Healthy Linseed Treats contain:

Meadow and plant fibers
Linseed expeller (15%)
Apple pulp
Cane Molasses

Guaranteed Analysis:

Energy (ME) 8,3 MJ/kg
Energy (EWpa) 0,79 MJ/kg
Energy (ME) 8,3 MJ/kg
Crude protein 11,9 %
Crude fat 3,5 %
Crude fibre 23,1 %
Crude ash 7,7 %
Sugar 9,1 %
Starch 3,3 %
Calcium 0,53 %
Phosphorus 0,32 %
Sodium 0,07 %
Potassium 1,77 %
Magnesium 0,24 %

Delivery Charges:

“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Pavo Healthy Treats Linseed (1kg) Treats

Pavo Healthy Treats Beetroot (1kg)

Dhs. 50.00

Healthy Horse Treats for Rewarding your Horse

Reward your horse or pony with nutritious treats brought to you from a trusted horse feed brand with over 50 years experience. Most horse treats taste really good, but unfortunately can contain (just like candy for people) unhealthy ingredients, like a high sugar content and cereals.

It is important to stock up on the healthiest horse treats you can find so you can treat your horse with confidence and without the risk of feeding too much sugar or unhealthy ingredients, or worse - unknown ingredients.

Pavo Healthy Treats are called ‘healthy’ because while they taste very good, they are made of 100% purely natural ingredients, without cereals and artificial additives. Thanks to the natural origin, the sugar and starch content is very low, meaning you can safely treat all types of horses and ponies with a tasty Pavo Healthy Treat. Even if your horse has metabolic problems or is overweight and should have as little sugar as possible, this is a safe treat to give in moderation.

Available in delightful Beetroot, but also in Nettle, Apple, Carrot and Linseed.
Choose your favourite flavour or give them all a try to discover which flavour is your horse’s favourite.

100% natural ingredients
No artificial additives
Free of cereals
Very low sugar and starch content

Daily feeding advice: give your horse a few Pavo Healthy Treats per day as a bonus in addition to its daily diet. Maximum daily quantity: 30 gr / 100 kg body weight. For a horse weighing 600 kg that is a maximum of 180 grams per day (approximately 40 treats). For a pony (300 kg) half of that amount: maximum 20 treats a day.

Pavo's Healthy Beetroot Treats contain:

Meadow and plant fibers
Beet root (10%)
Cane Molasses

Guaranteed Analysis:

Energy (ME) 7,0 MJ/kg
Energy (EWpa) 0,78 MJ/kg
Energy (DE) 8,2 MJ/kg
Crude protein 5,5 %
Crude fat 1,4 %
Crude fibre 32,2 %
Crude ash 5,4 %
Sugar 7,7 %
Starch 0,9 %
Calcium 0,29 %
Phosphorus 0,10 %
Sodium 0,07 %
Potassium 1,08 %
Magnesium 0,09 %

Delivery Charges:

“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

Pavo Healthy Treats Beetroot (1kg) Treats

Pavo Healthy Treats Nettle (1kg)

Dhs. 50.00

Healthy Horse Treats for Rewarding your Horse

Reward your horse or pony with nutritious treats brought to you from a trusted horse feed brand with over 50 years experience. Most horse treats taste really good, but unfortunately can contain (just like candy for people) unhealthy ingredients, like a high sugar content and cereals.

It is important to stock up on the healthiest horse treats you can find so you can treat your horse with confidence and without the risk of feeding too much sugar or unhealthy ingredients, or worse - unknown ingredients.

Pavo Healthy Treats are called ‘healthy’ because while they taste very good, they are made of 100% purely natural ingredients, without cereals and artificial additives. Thanks to the natural origin, the sugar and starch content is very low, meaning you can safely treat all types of horses and ponies with a tasty Pavo Healthy Treat. Even if your horse has metabolic problems or is overweight and should have as little sugar as possible, this is a safe treat to give in moderation.

Available in Yummy Nettle, but also in Linseed, Apple, Beetroot and Carrot.
Choose your favourite flavour or give them all a try to discover which flavour is your horse’s favourite.

100% natural ingredients
No artificial additives
Free of cereals
Very low sugar and starch content

Daily feeding advice: give your horse a few Pavo Healthy Treats per day as a bonus in addition to its daily diet. Maximum daily quantity: 30 gr / 100 kg body weight. For a horse weighing 600 kg that is a maximum of 180 grams per day (approximately 40 treats). For a pony (300 kg) half of that amount: maximum 20 treats a day.

Pavo's Healthy Linseed Treats contain:

Meadow and plant fibers
Nettle (15%)
Cane Molasses

Guaranteed Analysis:

Energy (ME) 6,5 MJ/kg
Energy (EWpa) 0,61 MJ/kg
Energy (DE) 6,5 MJ/kg
Crude protein 6,5 %
Crude fat 2,1 %
Crude fibre 31,4 %
Crude ash 8,3 %
Sugar 2,4 %
Starch 2,0 %
Calcium 0,86 %
Phosphorus 0,11 %
Sodium 0,03 %
Potassium 1,08 %
Magnesium 0,15 %

Delivery Charges:

“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.

PEI Magni-Teque Magnetic Boot Wraps

Dhs. 475.00

The magnetic wraps have been anatomically designed to act as a pressure bandage on your horses legs, helping to reduce swelling that can occur from overnight stabling or long periods of standing. Made from our breathable Air-Teque ventilated neoprene with strong and secure Velcro straps. The soft cotton liners inside the boot wrap contain magnets around the cannon bone and fetlock areas. These magnets can help to reduce swelling, decrease pain and increase mobility. They can also produce significant improvements in horse's that suffer from arthritis and rheumatism. Can be used on both front and hind legs.

Key features:

Outer boot constructed from Air-Teque ventilated neoprene
Soft cotton liners with bi-polar magnets sewn in to face treatments areas
16 magnets situated around the lower leg and fetlock joint
Targets tendon, shin, cannon, fetlock & ligaments
Each magnet is a 600 Gauss high energy flexible ferrite magnet with 50mm plume field zone
Liners Velcro easily in and out of boot
Applies a constant, even pressure
Improves circulation, flushes away toxins, reduces inflammation, reduces pain and enhances healing
Can help alleviate symptoms of arthritis and rheumatism
Use half an hour to one hour per day for the first week and gradually build up to four hours a day for optimum treatment
Can be worn for a maximum of twelve hours
Cannot be used whilst the horse is exercising. Horse must be at rest with a regular heart rate
Sold in pairs

WARNING do not use on the following...
Open wounds
During pregnancy (ladies)
Mares in foal
Near pacemakers
ALWAYS remember if symptoms persist call your vet!

Why use magnets on your horse?

The following benefits have been reported…
Improved circulation - Reduced muscle tension - Aids recovery of muscle fatigue - Stimulation of tissue oxygen supply - Soothes skeletal aches - Eliminates toxins - Aids cell renewal - Reduces inflammation - Reduces pain - Enhances healing - Alleviates symptoms of arthritis & rheumatism - Stimulates production of elastin & collagen which is essential for the development of new cells - Regenerates damaged tissue

Care/Washing instructions...
Outer Boot: Machine washable. First remove hair & dried sweat with brush. Then ensure all fastenings are closed and machine wash at 30º using non-bio liquid. We recommend washing inside our 'Horse Boots Wash Bag'. Dry naturally away from direct heat sources

Liners: Liners should be hand washed only in cool water using mild soap/non-bio liquid. Dry naturally away from direct heat sources

Please allow 3-5 working days for delivery of these specialised magnetic boots

Delivery Charges:

“Free Delivery” is applicable for orders over AED150 (not including horse feed) across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.

Special Delivery Charges Are Applicable to Delivery of Horse Feed:

In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.

Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.

Up to 20kg - AED 30.00
20-30kg - AED 55.00
30-40kg - AED 80.00
40-50kg - AED 105.00
50-60kg - AED 130.00
60-70kg - AED 155.00
70-80kg - AED 180.00 (Up to 4 bags)

For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.

Delivery Timings:

Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday. If occasionally an item on your order is not in stock due to manufacturer or shipping delays, you will be notified of any delay.

Dubai, Sharjah & Abu Dhabi: We endeavor to ship all orders promptly. Deliveries within Dubai, Sharjah and Abu Dhabi are received within three (3) to five (5) working days.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to further locations (Western Region, Al Ain, Fujeirah and Ras Al Khaimah are received within seven (7) working days.

GCC and International Orders:

Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.

We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.

Please note:

Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.

Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.

Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.

Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
Delivery charges are non-refundable.
The cost of returning incorrectly purchased products is the responsibility of the customer.
For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
Please allow 3-7 working days for eQuestri to process your return and send out a replacement.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

eQuiPoints is eQuestri's long-awaiting reward and loyalty program, designed with our customers at it's core. The first equine loyalty program in the UAE, eQuiPoints offers customers the chance to earn loyalty points every time you shop or interact with us. eQuiPoints can be saved and used against discounts and special prizes.

Our members also get exclusive access to new products before anybody else, as well as special discounts and special double-points earning days throughout the year.