Horze Tendon Boots - Dark Blue
These boots features a hard outer shell protects from knocks with soft neoprene lining and are great value for money, that last a decent amount of time due to their strong hook-and-loop closures. Brilliantly paired with Horze Fetlock Boots in the same colour.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Jackson Men's Functional Knee-Patch Breeches (Grey)
Add some grip with the silicone printing on these traditional men’s knee patch breeches.
Men's breeches don't have to be boring. The innovative silicone printing on this classic design adds grip and updated style to these popular breeches. The functional fabric is comfortable and elegant. The lightweight feel and stretch of these classic men’s knee patch breeches is designed for plenty of freedom of movement. The dirt and water repellent fabric will look fresh. These men’s knee patch breeches include front and back pockets with zippers.
Washing instructions: Machine wash warm. Wash inside out with similar colors. Do not use fabric softener.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Jackson Men's Functional Knee-Patch Breeches (Brown)
Add some grip with the silicone printing on these traditional men’s knee patch breeches.
Men's breeches don't have to be boring. The innovative silicone printing on this classic design adds grip and updated style to these popular breeches. The functional fabric is comfortable and elegant. The lightweight feel and stretch of these classic men’s knee patch breeches is designed for plenty of freedom of movement. The dirt and water repellent fabric will look fresh. These men’s knee patch breeches include front and back pockets with zippers.
Washing instructions: Machine wash warm. Wash inside out with similar colors. Do not use fabric softener.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze HD Lunge Line
A high quality, durable lunge line made of soft polyester, cushion web material with a loop handle for firm grip. This is an extraordinary material knitted from pure Polypropylene yarn; this material provides superior moisture wicking and anti-bacterial properties and has a super soft feel.
Features:
- Sturdy lunging line
- Trigger hook
- Soft to hold
- Easy, secure grip
- Incredibly strong
- Technical description:
Polypropylene fabric.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Supreme Digital Thermometer
Take your horse’s temperature quickly with this simple digital thermometer.
Features:
Accurate measurements
Fast and painless
Includes button cell battery LR/SR-41
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Keratex Hoof Gel
Designed for wet weather use, Keratex Hoof Gel forms a protective, waterproof and breathable layer over the hoof, keeping hooves water-tight and preventing them from softening, splitting or breaking up in wet, muddy conditions. By stopping water from saturating the internal structures of the hooves, the hooves have the time, space and correct conditions for the horse to be able to restore hoof quality. So if you find that your horse¬s hooves deteriorate, soften, throw shoes or become saturated in wet or humid conditions, apply Keratex Hoof Gel all over the hoof, frog, soles and heels every other day to restore the quality and strength in your horse¬s hooves. We give you our quality promise that Hoof Gel absorbs into the hooves and therefore will not ¬Ã‹Å“come off¬ in the field whatever the conditions. Once the product has absorbed into the hooves you will see that water forms droplets that simply roll off the hooves like rain off a waxed jacket or water off a duck¬s back.
Good for:
¬ Hooves that have softened in wet conditions
¬ Horses prone to hoof crumble, weakness, breakage, punctures and cavities in the foot and sole
¬ Stabled horses or horses that suffer from hoof deterioration during wet weather
Available in 500ml and 1 litre bottles.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Clermont Anatomic Bridle
Anatomical horse bridle with bling browband
The gorgeous Horze Clermont Bridle includes an eye catching brow band with a row of large chain crystals in a soft 'U' shape that accentuates the naturally beautiful shape of your horse's head.
This bridle is made from genuine leather and is designed to be both attractive and comfortable. The anatomic shaping and padding of the neck piece and noseband provides comfort and durability. The patent leather noseband and stainless steel fastenings add the final touch of polish. With pull-back closing and a detachable nose strap.
Features:
- High quality leather
- Anatomic design
- Eye catching crystal browband
- Extra shaped padded neck piece
- Soft padded noseband with pull-back closing
- Round stitched cheek and latch
- Detachable neck strap
- Technical description:
- 100% leather.
*Reins not included*
If you're looking for some great grip reins to accompany your bridle you can click here and also check here!
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze ProBell Boots (Yellow)
A great protective over reach boot for training, as well as performance. Neoprene adds durability. The sturdy lining absorbs energy from overreaching while the Velcro secures the boot from spinning. Unlike rubber boots, you no longer have to worry about the pastern being rubbed raw from spinning. These boots are extremely durable and tear resistant making them a customer favorite. These boots can also be used for protection during side passing, pivots, and massive spin work, by flipping them upside down, placing them around the knees and hocks.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Front Riser Gel Pad
Front Riser Gel Pad with a slightly elevated front. If you're looking to provide your saddle with slight lift in the front, this gel pad may be your answer. This anti-slip pad is slightly elevated in the front to help secure a saddle that may have some front movement or lift. The pad also offers the benefits of a standard gel pad by adding protection and shock absorbtion without bulking underneath the saddle. The gel pad is perforated to ensure airflow, and comes in a clear gel so it won't distract from your saddle and pad colour choices.
Technical description: 100% Silicone gel.
Washing instructions: Wipe clean after each ride.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Finntack Pro Pritex Summer Rug
Well fitting, lightweight rug made of breathable Pritex fabric. Excellent rug for transport or stable use. The rug has stylish pipings, a handy snap-hook breast strap, a belly strap and leg straps. Excellent choice for a heat print or an embroidery of a horse’s or the stable’s name
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Lister Oil
Essential for your Lister clippers and trimmers. Recommended when purchasing any Lister clipper or trimmer.
250ml Bottle.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Cooling All Purpose Saddle Pad
Your essential cooling horse riding saddle pad.
This special saddle pad is made with special lining that prevents overheating. A panel along the spine offers extra ventilation. Soft outer and square quilting provide comfort beneath the saddle. Sporty logo tape along the spine and stylish color's match your tack perfectly.
Features:
- All purpose style
- Soft outer
- Cooling lining
- Extra ventilation at spine
- Square quilting
- Stylish colours
- Horze logo along spine and small metal logo at left bottom corner
- Technical description:
- Micro suede outer. Mesh lining.
Washing instructions:
Machine wash with similar color's at 40 degrees. Don't use bleach or fabric softener. Air dry. Do not tumble dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Stretch Lycra Fly Mask (Blue)
Protect your horse's head from irritating insects, debris and dust with the Horze Soft Stretch Fly Mask.
Let your horse loose in the paddock in a cool protective fly mask! The hood is made from soft, super stretch lycra for optimum comfort. The ear and eye mask areas are encased with a mesh fabric which protects without hindering sight and hearing. This mask is designed to stay snug and keep pests away.
Features:
- Super stretch lycra
- Highly breathable
- Mesh at ear and eye areas
- Excellent fit
- Comes in a range of fresh colours
- Technical description:
- Lycra/polyester.
Washing instructions:
Wash at 40 degrees. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Stretch Lycra Fly Mask (Purple)
Protect your horse's head from irritating insects, debris and dust with the Horze Soft Stretch Fly Mask.
Let your horse loose in the paddock in a cool protective fly mask! The hood is made from soft, super stretch lycra for optimum comfort. The ear and eye mask areas are encased with a mesh fabric which protects without hindering sight and hearing. This mask is designed to stay snug and keep pests away.
Features:
- Super stretch lycra
- Highly breathable
- Mesh at ear and eye areas
- Excellent fit
- Comes in a range of fresh colours
- Technical description:
- Lycra/polyester.
Washing instructions:
Wash at 40 degrees. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Stretch Lycra Fly Mask (Pink)
Protect your horse's head from irritating insects, debris and dust with the Horze Soft Stretch Fly Mask.
Let your horse loose in the paddock in a cool protective fly mask! The hood is made from soft, super stretch lycra for optimum comfort. The ear and eye mask areas are encased with a mesh fabric which protects without hindering sight and hearing. This mask is designed to stay snug and keep pests away.
Features:
- Super stretch lycra
- Highly breathable
- Mesh at ear and eye areas
- Excellent fit
- Comes in a range of fresh colours
- Technical description:
- Lycra/polyester.
Washing instructions:
Wash at 40 degrees. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Stretch Lycra Fly Mask (Green)
Protect your horse's head from irritating insects, debris and dust with the Horze Soft Stretch Fly Mask.
Let your horse loose in the paddock in a cool protective fly mask! The hood is made from soft, super stretch lycra for optimum comfort. The ear and eye mask areas are encased with a mesh fabric which protects without hindering sight and hearing. This mask is designed to stay snug and keep pests away.
Features:
- Super stretch lycra
- Highly breathable
- Mesh at ear and eye areas
- Excellent fit
- Comes in a range of fresh colours
- Technical description:
- Lycra/polyester.
Washing instructions:
Wash at 40 degrees. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Nevada 200g Stable Blanket (Black)
A heavier weight indoor stable rug for the cooler nights in the Middle East.
A soft fleece cover at the withers is just one of the nice details on this well-priced stable rug. The soft quilting will comfort and protect while helping insulate your indoor horse from chills and drafts. The no-frills rug is designed for warmth while keeping you on budget. It is perfect for large stables with multiple horses as it is simple to put on and remove for barn managers and grooms.
Features:
- Lightweight stable rug
- Double cross surcingles
- Long gussets at shoulders
- Horze logo at rear corner
- Technical description:
- 420D 100% Polyester. 200g padding.
Washing instructions:
Machine wash at 30 degrees. Air dry.
Not waterproof, so not ideal for rain protection.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze La Plaz Camouflage Fly Rug & Mask
Full fly protection to keep your horse comfortable this summer.
The Horze La Paz fly set consists of a fly rug, a detachable neck piece and a fly mask. All items can be worn separately or together, however your horse needs it. The rug is kept in place by double front buckles, a bellyflap, tailflap, tailstrap and legstraps. The neck and mask can easily be attached with D-rings. Mask and neck each close with hook-and-loop fasteners. The neck is equipped with fleece, and the mask with breathable mesha material. Soft fleece around all edges makes sure your horse feels well.
Features:
- For full protection
- Rug with double front closure, bellyflap, tailflap, tailstrap and legstraps with snaps
- Easy attachment of neck and mask with D-rings
- Neck with hook-and-loop closure and fleece at mane
- Mask with hook-and-loop closure and breathable mesh
- Soft fleece around all edges
- Horze logo tape along spine and neck
Technical description: 100% Polyester.
Washing instructions: Machine wash with similar colours at 40 degrees. Don’t use bleach or fabric softener. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Alex Pony Fetlock Boots
Durable fetlock boots with star design on velcro strap application.
The Horze Alex feltock boots are made from durable TPU with soft neoprene lining. A hook-and-loop fastener closes safely, and a Horze rubber logo with stars adds a pop of colour. Pair them with the Horze Alex tendon boots for a full look!
Features:
- Smaller sized - suitable for ponies
- Durable fetlock boots
- Soft lining
- Hook-and-loop closure
- Horze rubber logo with star design
- Technical description:
- TPU shell. Neoprene lining.
Washing instructions: Machine wash with similar colours at 40 degrees. Don't use bleach or fabric softener. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Alex Pony Tendon Boots
The Horze Alex feltock boots are made from durable TPU with soft neoprene lining. Two hook-and-loop fasteners close safely, and a Horze rubber logo with stars adds a pop of colour. Pair them with the Horze Alex fetlock boots.
Features:
- Smaller sized suitable for ponies
- Durable tendon boots
- Soft lining
- Hook-and-loop closure with elastic
- Horze rubber logo with star design
- Technical description:
- TPU shell. Neoprene lining
Washing instructions: Machine wash with similar colours at 40 degrees. Don't use bleach or fabric softener. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Equivia Polo Fleece Bandages
Pillowy-soft, luxurious fleece polo wraps with velcro fastening. Stable bandages in soft, high quality fleece with Velcro fastening. Set of 4 in a polyester bag. Length: 320cm, Width: 10cm
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Adepto All Purpose Pad (Grey)
A classic saddle pad in fresh colours for your everyday training.
The Horze Adepto saddle pad is made from soft cotton. The trim is decorated with soft, two-toned webbing. Square quilting and soft padding ensure a comfortable fit. Hook-and-loop straps keep the saddle pad in place. Bright colours match your riding tack and bring fun to your everyday training. Pair with the matching Adepto Ear Net in Steel Grey for a complete matchy matchy look.
Features:
- All purpose saddle pad
- Soft padding
- Square quilting
- Two-toned trim
- Hook-and-loop straps for attachment to the saddle
- Small Horze logo embroidery at withers
- Technical description: 100% cotton.
Washing instructions: Wash at 40 degrees with similar color's. Do not tumble dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Adepto Ear Net (Grey)
Beautiful ear net in gorgeous colours for the new season!
The Horze Adepto ear net is made from detailed crochet with soft cotton ears. A striped trim matches the ears and adds a pretty detail. Perfectly pair these ears with the matching general purpose Adepto Saddle Pad in Steel Grey for a crisp matchy matchy look.
Features:
- Delicate crochet
- Breathable
- Cotton ears
- Matching striped trim
- Technical description: 100% Cotton.
- Sizing to suit medium to large horse size ears
Washing instructions: Machine wash in cold water. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Adepto Ear Net (Lavendar Purple)
Beautiful ear net in gorgeous colours for the new season!
The Horze Adepto ear net is made from detailed crochet with soft cotton ears. A striped trim matches the ears and adds a pretty detail. Perfectly pair these ears with the matching general purpose Adepto Saddle Pad in Light Purple for a crisp matchy matchy look.
Features:
- Delicate crochet
- Breathable
- Cotton ears
- Matching striped trim
- Technical description: 100% Cotton.
- Sizing to suit medium to large horse size ears
Washing instructions: Machine wash in cold water. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Adepto All Purpose Pad (Lavendar Purple)
A classic saddle pad in fresh colours for your everyday training.
The Horze Adepto saddle pad is made from soft cotton. The trim is decorated with soft, two-toned webbing. Square quilting and soft padding ensure a comfortable fit. Hook-and-loop straps keep the saddle pad in place. Bright colours match your riding tack and bring fun to your everyday training. Pair with the matching Light Purple Adepto Ear Net for a complete matchy matchy look.
Features:
- All purpose saddle pad
- Soft padding
- Square quilting
- Two-toned trim
- Hook-and-loop straps for attachment to the saddle
- Small Horze logo embroidery at withers
- Technical description: 100% cotton.
Washing instructions: Wash at 40 degrees with similar color's. Do not tumble dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Adepto All Purpose Pad (Purple)
A classic saddle pad in fresh colours for your everyday training.
The Horze Adepto saddle pad is made from soft cotton. The trim is decorated with soft, two-toned webbing. Square quilting and soft padding ensure a comfortable fit. Hook-and-loop straps keep the saddle pad in place. Bright colours match your riding tack and bring fun to your everyday training. Pair with the Purple Adepto Ear Net for a complete matchy matchy look.
Features:
- All purpose saddle pad
- Soft padding
- Square quilting
- Two-toned trim
- Hook-and-loop straps for attachment to the saddle
- Small Horze logo embroidery at withers
- Technical description: 100% cotton.
Washing instructions: Wash at 40 degrees with similar color's. Do not tumble dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Adepto Ear Net (Purple)
Beautiful ear net in gorgeous colours for the new season!
The Horze Adepto ear net is made from detailed crochet with soft cotton ears. A striped trim matches the ears and adds a pretty detail. Perfectly pair these ears with the matching general purpose Adepto Saddle Pad in Blackcurrent Purple for a crisp matchy matchy look.
Features:
- Delicate crochet
- Breathable
- Cotton ears
- Matching striped trim
- Technical description: 100% Cotton.
- Sizing to suit medium to large horse size ears
Washing instructions: Machine wash in cold water. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Adepto All Purpose Pad (Khaki Green)
A classic saddle pad in fresh colours for your everyday training.
The Horze Adepto saddle pad is made from soft cotton. The trim is decorated with soft, two-toned webbing. Square quilting and soft padding ensure a comfortable fit. Hook-and-loop straps keep the saddle pad in place. Bright colours match your riding tack and bring fun to your everyday training. Pair with the Khaki Green Adepto Ear Net for a complete matchy matchy look.
Features:
- All purpose saddle pad
- Soft padding
- Square quilting
- Two-toned trim
- Hook-and-loop straps for attachment to the saddle
- Small Horze logo embroidery at withers
- Technical description: 100% cotton.
Washing instructions: Wash at 40 degrees with similar color's. Do not tumble dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Adepto Ear Net (Khaki Green)
Beautiful ear net in gorgeous colours for the new season!
The Horze Adepto ear net is made from detailed crochet with soft cotton ears. A striped trim matches the ears and adds a pretty detail. Perfectly pair these ears with the matching general purpose Adepto Saddle Pad in Khaki Green for a crisp matchy matchy look.
Features:
- Delicate crochet
- Breathable
- Cotton ears
- Matching striped trim
- Technical description: 100% Cotton.
- Sizing to suit medium to large horse size ears
Washing instructions: Machine wash in cold water. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Oslo GP Saddle Pad (Navy)
Stylish saddle pad with special giant cross quilting.
The Oslo saddle pad by Horze is made with breathable lining that keeps your horse cool in summer, and equipped with crossover quilting that adds an interesting look. Bright colours bring fun to your tack. Hook-and-loop and webbing straps keep this saddle pad in place.
Features:
- All purpose / general purpose style
- Cooling lining
- Crossover quilting
- Bright colours
- Scandinavian Heritag embroidery at bottom corner
- Hook-and-loop strap and webbing strap for easy attachment to the saddle
- Small Horze logo embroidery
- Technical description: Polyester. Mesh lining.
Washing instructions: Machine wash with similar colours at 40 degrees. Don't use bleach or fabric softener. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Oslo GP Saddle Pad (Rouge Pink)
Stylish saddle pad with special giant cross quilting.
The Oslo saddle pad by Horze is made with breathable lining that keeps your horse cool in summer, and equipped with crossover quilting that adds an interesting look. Bright colours bring fun to your tack. Hook-and-loop and webbing straps keep this saddle pad in place.
Features:
- All purpose / general purpose style
- Cooling lining
- Crossover quilting
- Bright colours
- Scandinavian Heritag embroidery at bottom corner
- Hook-and-loop strap and webbing strap for easy attachment to the saddle
- Small Horze logo embroidery
- Technical description: Polyester. Mesh lining.
Washing instructions: Machine wash with similar colours at 40 degrees. Don't use bleach or fabric softener. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Oslo GP Saddle Pad (Cilantro Green)
Stylish saddle pad with special giant cross quilting.
The Oslo saddle pad by Horze is made with breathable lining that keeps your horse cool in summer, and equipped with crossover quilting that adds an interesting look. Bright colours bring fun to your tack. Hook-and-loop and webbing straps keep this saddle pad in place.
Features:
- All purpose / general purpose style
- Cooling lining
- Crossover quilting
- Bright colours
- Scandinavian Heritag embroidery at bottom corner
- Hook-and-loop strap and webbing strap for easy attachment to the saddle
- Small Horze logo embroidery
- Technical description: Polyester. Mesh lining.
Washing instructions: Machine wash with similar colours at 40 degrees. Don't use bleach or fabric softener. Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Armour Airflow Tendon & Fetlock Boot Set (Black)
This customer favourite offers effective leg protection, and is designed to provide optimal support. The padded neoprene is abrasion resistant, and allows freedom of movement. Airflow mesh inserts add breathability, ensuring superior comfort for the horse. The high quality PVC outer shell protects against hard strikes and shocks. The fashionable colour combinations will look great on any horse. Protect your horse from injury with this superb boot set!
Features:
- Protects against abrasions
- Silver mesh inserts
- Reinforced hook-and-loop closures
- Soft binding around edges
- Horze branding
- Trendy colours
- Set of four comes with two front tendon boots and two hind fetlock boots
- Technical description:
- Shell: Thermoplastic Polyurethane. Lining: Neoprene.
Washing instructions:
Easy to clean, wipe with damp sponge or towel.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Premium Silicone Braiding Bands (Clear)
Premium-braiding bands arrive in a sealed container ready for primping! Great for braiding the mane and tail
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Premium Silicone Braiding Bands (White)
Premium-braiding bands arrive in a sealed container ready for primping! Great for braiding the mane and tail
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Armour Airflow Tendon & Fetlock Boot Set (Brown)
This customer favourite offers effective leg protection, and is designed to provide optimal support. The padded neoprene is abrasion resistant, and allows freedom of movement. Airflow mesh inserts add breathability, ensuring superior comfort for the horse. The high quality PVC outer shell protects against hard strikes and shocks. The fashionable colour combinations will look great on any horse. Protect your horse from injury with this superb boot set!
Features:
- Protects against abrasions
- Silver mesh inserts
- Reinforced hook-and-loop closures
- Soft binding around edges
- Horze branding
- Trendy colours
- Set of four comes with two front tendon boots and two hind fetlock boots
- Technical description:
- Shell: Thermoplastic Polyurethane. Lining: Neoprene.
Washing instructions:
Easy to clean, wipe with damp sponge or towel.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Harleigh Sheepskin Seat Saver
Protect and preserve your saddle while giving yourself some added cushion comfort while riding. This sheepskin seat saver will add softness to your saddle, but also warmth so might not be ideal in the heat of summer. Attach this pad to your saddle with simple elastic and hook-and-loop fastener straps. High-quality sheepskin that will last through seasonal use.
Technical description: 100% Sheepskin.
Medium: Length 58cm x Width 43cm.
Large: Length 63cm x Width 45cm.
Washing instructions: Machine - gentle cycle or hand wash in cold water (30 degrees). Air dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Horze Padded Bandage Pads
Lightly filled leg wraps are great for standing support or transport with standard bandages.
Quilted leg wraps are made from soft cotton cloth and nylon, with a 500gsm polyester fill that provides good support and comfort for your horse. These all purpose wraps are great for support under a standing bandage or for use in the trailer for transporting. Your horse will arrive fresh with these rich, cotton wraps offering support during his trip.
Features:
- Lightly padded
- Cotton and nylon
- Nice, rich color won't show stains
- Sold individually
- Technical description:
- 29. 5 in (75 cm) x 16. 5 in (42 cm).
Washing instructions:
Machine wash, lukewarm water. Lay flat to dry.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.
Steel Curry Comb
Metal curry comb. Oval shape. Woven hand strap.
Due to shipping delays and increased volume of orders, there could be some items on your order that can be delayed by 2-5 working days. Please be patient and know that we always endeavor to deliver as quickly as possible. If you need a specific product urgently you can enquire on info@equestri-online.com and we will be able to confirm.
Delivery Charges:
“Free Delivery” is applicable for orders over AED150 across all United Arab Emirates and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered.
For orders valued below AED150, delivery charges apply for Dubai delivery fees are AED35, for other Emirates delivery charges are AED45.
Special Delivery Charges Applicable to Horse Feed:
In Dubai: “Free Delivery” is applicable for orders of Horse Feed over AED150 and applicable to orders being delivered to your stable, riding school or equestrian yard, subject to availability of the item(s) you have ordered. For Feed orders below AED150 a delivery charge of AED50 is applicable.
Other Emirates: Special delivery terms are applicable to feed delivery to other Emirates, in order to avoid these delivery charges you are welcome to arrange special pick-up of feed in Dubai - which is possible to arrange via our WhatsApp number 0529161982.
- Up to 20kg - AED 30.00
- 20-30kg - AED 55.00
- 30-40kg - AED 80.00
- 40-50kg - AED 105.00
- 50-60kg - AED 130.00
- 60-70kg - AED 155.00
- 70-80kg - AED 180.00 (Up to 4 bags)
For larger / bulk feed orders (above 80kg / 4-5 bags), please contact us on WhatsApp.
Delivery Timings:
Please note, we do not deliver on weekends or public holidays. Orders placed on Friday or Saturday will be delivered on the following Monday.
Dubai: We endeavour to ship all orders promptly. Deliveries within Dubai are received within three (3) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Abu Dhabi & Western Region: We endeavour to ship all orders promptly. Due to the continued efforts of the Abu Dhabi border patrols during Covid pandemic, our deliveries to Abu Dhabi are sometimes delayed and could take up to seven (7) working days. We will try our best to deliver before this time. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates outside of Abu Dhabi & Dubai are received within seven (7) working days. However, items are occasionally not in stock due to manufacturer delays or shipping delays. You will be notified of any delay.
GCC and International Orders:
Delivery charges are calculated automatically based on courier fees for the weight of your order. Any deliveries outside of the United Arab Emirates take between 4 and 15 days to arrive. For international deliveries there could be additional taxes, customs duties and clearing fees which are not included in the original amount paid to eQuestri.
We highly recommend the use of an Aramex Shop & Ship Account for orders outside the UAE – this will be a cost-effective way to receive your goods and we will deliver your items securely packaged to the closest Shop & Ship departure office.
Please note:
- Different delivery times and additional charges could apply for deliveries to locations other than your stable, riding school or equestrian yard (like your home or office for example).
- If you see "Pre-Order" this could mean the product is in a shipment on its way to us. Pre Order items arrive on a bi-monthly basis, so could take anywhere between 1-4 weeks to be delivered - however we always endeavor to deliver in the shortest time possible. If you have any queries about pre-order items you can contact us.
- www.equestri-online.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ALL refunds will be given with store credit. Credit refunds are only possible for damaged or defective products and will be evaluated on a case by case basis. Credit will be processed after good(s) have been returned and inspected and will be in the original mode of payment.
Damaged or Defective Products: We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us at info@equestri-online.com within 48 hours of receiving the item.
Returns or Exchanges: If you wish to return any product that has been incorrectly purchased, or exchange an item on your order please contact us within seven days of receiving your item at info@equestri-online.com. Make sure that the products are unused along with the original packaging (Plastic Bag or Brand Box), and original tag(s) still attached. We will guide you on the return procedure after receiving your email.
- Please Note: Any Exchange or Return requests received after the seven day window will be charged a 30% restocking fee.
- Delivery charges are non-refundable.
- The cost of returning incorrectly purchased products is the responsibility of the customer.
- For Exchanges in UAE: We can arrange to collect the product and deliver your replacement for a fee of AED 25.
- For exchanges outside of the UAE: You can arrange to send the return item to us with the courier of your choice, or we can assist in arranging the return. The cost of returning the product to us is the responsibility of the customer.
- Please allow 3-7 working days for eQuestri to process your return and send out a replacement.
We do not accept product returns if:
- Products have been altered in any form their original purchase
- Tags and labels have been removed or if original packaging is not available
- Items have been used
- Items that have been purchased on sale or promotions
Non-Returnable Items: Any consumables like Food, treats, supplements or medication products and fly sprays cannot be returned or exchanged unless there is a product default.
Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.
Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.
Cancellation Policy
Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy. If the purchase was made online, a refund will be made back to the customers credit card. Please allow for up to 21 days for the refund transfer to be completed.
Lost or Damaged Goods
In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.